📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
28
2 stars
9
1 stars
5

📝 User Reviews (92)

Nancy Park 👑
Jul 15, 2023
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but employee management and customer database work exactly as advertised.

👍 Pros

- Customer tracking
- Time clock
- Good support
- Affordable

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Marie Adams 👑
Jul 15, 2023
★★★★☆

Happy with Retail Pro

Solid POS system. purchase orders is excellent, commission tracking could use some improvement. Still recommend for jewelry store.

👍 Pros

- Multi-location sync
- Purchase orders
- Loyalty rewards
- Commission tracking
- Easy to use

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Integration options are limited

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✓ Would recommend
Frank Wood 👑
Jul 15, 2023
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. purchase orders is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- Commission tracking

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Harold Nguyen 👑
Jun 26, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but purchase orders and time clock work exactly as advertised.

👍 Pros

- Returns processing
- Commission tracking
- Discount scheduling
- Affordable

👎 Cons

- Some features require add-ons

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Aaron Wood 👑
Apr 26, 2023
★★★★☆

Good POS, room to improve

Great gift card system, decent loyalty rewards. Support could be faster but they do resolve issues. Good value for a pet store.

👍 Pros

- Customer tracking
- Purchase orders
- Returns processing
- Discount scheduling

👎 Cons

- The mobile app needs work

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✓ Would recommend
Rachel Green 🌱
Apr 26, 2023
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. stock alerts is good. login issues for staff makes me hesitant to fully recommend.

👍 Pros

- Sales analytics
- Quick setup

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Mike Chen ⭐
Apr 6, 2023
★★★★☆

Happy with Retail Pro

Four months in and Retail Pro is working well. Staff trained quickly on the stock alerts. Wish hardware is a bit pricey was included.

👍 Pros

- Purchase orders
- Gift card system
- Easy to use
- Affordable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Tom Barnes 👑
Apr 6, 2023
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. gift card system is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Barcode scanning

👎 Cons

- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Ann Harris 👑
Mar 16, 2023
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Retail Pro for 4 years. Every update makes the system better.

👍 Pros

- Employee management
- Layaway feature
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Sandra Flores 👑
Feb 2, 2023
★★★★★

Finally found the right POS

Our accountant loves the inventory management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Customer tracking
- Reliable

👎 Cons

- None so far

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✓ Would recommend