📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
28
2 stars
9
1 stars
5

📝 User Reviews (92)

Raymond White 👑
2w ago
★★★★★

Worth every penny

Switched from Square to Retail Pro last year. Best decision we made. multi-location sync and e-commerce integration have streamlined our entire operation.

👍 Pros

- Layaway feature
- Vendor management
- Reliable
- Quick setup

👎 Cons

- None so far

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Donna Alexander 👑
3w ago
★★★★★

Outstanding product

Family liquor store for 30 years. Retail Pro modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Inventory management
- Barcode scanning
- Layaway feature
- E-commerce integration
- Sales analytics

👎 Cons

- None so far

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Diane Green 👑
3w ago
★★★★★

Worth every penny

We run a busy smoke shop and Retail Pro handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Barcode scanning
- Commission tracking
- Customer database
- Reliable
- Affordable

👎 Cons

- None so far

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Catherine Jenkins 👑
3w ago
★★★★☆

Reliable and functional

Does what it promises. The inventory management is particularly useful for our sporting goods store. Minor gripes but overall satisfied.

👍 Pros

- Inventory management
- Purchase orders
- Vendor management
- Discount scheduling
- Quick setup

👎 Cons

- Integration options are limited

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Laura Davis 👑
Oct 20, 2025
★★★★☆

Recommended with caveats

Four months in and Retail Pro is working well. Staff trained quickly on the layaway feature. Wish integration options are limited was included.

👍 Pros

- Multi-location sync
- Layaway feature
- Matrix inventory
- Good support
- Modern interface

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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Jennifer Walsh ⭐
Oct 16, 2025
★★★☆☆

Has potential

Average POS system. Does the basics fine. purchase orders works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Layaway feature
- E-commerce integration
- Customer database

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Carlos Hughes 👑
Oct 16, 2025
★★☆☆☆

Looking for alternatives

Regret switching to Retail Pro. The purchase orders looked great but slow transaction processing has made daily operations difficult.

👍 Pros

- Price labeling
- Easy to use
- Quick setup

👎 Cons

- Setup took longer than expected
- System crashes during peak hours
- Inventory sync issues between locations

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Mike Chen ⭐
Oct 7, 2025
★★★★☆

Great system with minor issues

Solid POS system. stock alerts is excellent, e-commerce integration could use some improvement. Still recommend for gift shop.

👍 Pros

- Purchase orders
- Gift card system
- Stock alerts
- Affordable

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Frances Chen 👑
Oct 2, 2025
★★★★☆

Good POS, room to improve

Solid POS system. layaway feature is excellent, commission tracking could use some improvement. Still recommend for smoke shop.

👍 Pros

- Purchase orders
- Matrix inventory
- Modern interface

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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Rebecca OBrien 👑
Oct 2, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Retail Pro handles our retail store well. customer tracking is a highlight.

👍 Pros

- Inventory management
- Commission tracking
- Reliable

👎 Cons

- Customer support hours are limited

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✓ Would recommend