📊 Rating Breakdown

5 stars
24
4 stars
28
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (69)

Marcus Turner 👑
Sep 26, 2025
★★★☆☆

Has potential

Average POS system. Does the basics fine. returns processing works well but data loss after updates has been frustrating. Considering options.

👍 Pros

- Easy to use
- Good support

👎 Cons

- Customer support hours are limited

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Dorothy Scott 👑
Sep 26, 2025
★★★★☆

Works great for us

Does what it promises. The customer tracking is particularly useful for our sporting goods store. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Easy to use
- Reliable

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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Nathan Foster 👑
Sep 10, 2025
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Rain POS for 5 years. Every update makes the system better.

👍 Pros

- Customer tracking
- E-commerce integration
- Loyalty rewards
- Reliable

👎 Cons

- None so far

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Susan Wallace 👑
Sep 4, 2025
★★☆☆☆

Looking for alternatives

Save yourself the trouble. Rain POS has potential but login issues for staff and poor support make it not worth it.

👍 Pros

- Purchase orders

👎 Cons

- Hardware is a bit pricey
- Inventory sync issues between locations
- Payment terminal disconnects

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Diane Green 👑
Aug 15, 2025
★★★★★

Exceeded expectations

Our hardware store does 200+ transactions daily. Rain POS never skips a beat. gift card system saves us hours every week.

👍 Pros

- Loyalty rewards
- Price labeling
- Commission tracking
- Discount scheduling
- Easy to use

👎 Cons

- None so far

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Brittany Kim 👑
Aug 8, 2025
★★★★☆

Good POS, room to improve

Great inventory management, decent time clock. Support could be faster but they do resolve issues. Good value for a smoke shop.

👍 Pros

- Purchase orders
- Layaway feature
- Loyalty rewards
- Time clock
- Modern interface

👎 Cons

- Setup took longer than expected

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Sarah Martinez ⭐
Jul 17, 2025
★★☆☆☆

Looking for alternatives

Regret switching to Rain POS. The purchase orders looked great but reports showing incorrect data has made daily operations difficult.

👍 Pros

- Matrix inventory
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Inventory sync issues between locations
- Data loss after updates
- Payment terminal disconnects

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Donna Zhang 👑
Jul 10, 2025
★★★★☆

Good POS, room to improve

Does what it promises. The customer tracking is particularly useful for our convenience store. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Good support
- Affordable

👎 Cons

- Receipt customization is basic
- Integration options are limited

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Jennifer Young 👑
Jun 23, 2025
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but multi-location sync and matrix inventory work exactly as advertised.

👍 Pros

- Barcode scanning
- Easy to use
- Good support
- Modern interface

👎 Cons

- Integration options are limited

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Megan Foster 👑
Jun 15, 2025
★★★★☆

Good POS, room to improve

Overall very happy with Rain POS. The multi-location sync works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Returns processing
- Easy to use
- Affordable
- Modern interface
- Quick setup

👎 Cons

- Some features require add-ons

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✓ Would recommend