📊 Rating Breakdown

5 stars
13
4 stars
21
3 stars
18
2 stars
6
1 stars
3

📝 User Reviews (61)

Susan Wallace 👑
Oct 28, 2025
★★★★★

Highly recommend Poynt

Switched from Square to Poynt last year. Best decision we made. gift card system and price labeling have streamlined our entire operation.

👍 Pros

- Barcode scanning
- E-commerce integration
- Good support

👎 Cons

- None so far

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Kimberly Anderson 👑
Oct 16, 2025
★★★★☆

Mostly satisfied

Solid POS system. stock alerts is excellent, price labeling could use some improvement. Still recommend for boutique.

👍 Pros

- Sales analytics
- Vendor management
- Customer database
- Time clock
- Good support

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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Elizabeth Collins 👑
Oct 11, 2025
★★★☆☆

Room for improvement

It works, but that's about it. stock alerts is decent. We expected more from vendor management based on the demos.

👍 Pros

- E-commerce integration
- Sales analytics
- Quick setup

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited

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Frances Davis 👑
Oct 7, 2025
★★★★☆

Does the job well

Happy with our purchase. Poynt runs our hardware store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Purchase orders
- Returns processing
- Sales analytics
- Customer database
- Easy to use

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Offline mode is limited

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Sandra Cooper 👑
Oct 7, 2025
★★★★☆

Works great for us

Happy with our purchase. Poynt runs our boutique smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Stock alerts
- Commission tracking
- Time clock
- Modern interface

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Some features require add-ons

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Diana Brooks 👑
Oct 7, 2025
★★★☆☆

Mixed feelings

Middle of the road. Poynt works for basic liquor store needs. If you need advanced employee management, look elsewhere.

👍 Pros

- Multi-location sync
- Returns processing
- Vendor management

👎 Cons

- Reporting could be more detailed

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Eric Sanders 👑
Oct 2, 2025
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but inventory management and matrix inventory work exactly as advertised.

👍 Pros

- Inventory management
- Sales analytics
- Reliable
- Quick setup

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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Emily Zhang ⭐
Oct 2, 2025
★★☆☆☆

Disappointed

Can't recommend. We liked the customer tracking demo but real-world performance is poor. integration failures with third-party apps constantly.

👍 Pros

- Loyalty rewards

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited
- Credit card processing failures

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Henry Martin 👑
Oct 2, 2025
★★☆☆☆

Not as advertised

Save yourself the trouble. Poynt has potential but payment terminal disconnects and poor support make it not worth it.

👍 Pros

- Returns processing
- Vendor management
- Affordable

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic
- Credit card processing failures

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✓ Would recommend
Chris Green 👑
Sep 21, 2025
★★★★☆

Reliable and functional

Four months in and Poynt is working well. Staff trained quickly on the stock alerts. Wish customer support hours are limited was included.

👍 Pros

- Multi-location sync
- Purchase orders
- Gift card system
- Layaway feature
- Time clock

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend