📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Kevin Robinson 👑
Sep 4, 2025
★★★☆☆

Room for improvement

It works, but that's about it. menu customization is decent. We expected more from waitlist management based on the demos.

👍 Pros

- Online ordering integration
- Inventory tracking
- Course firing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Carlos Ford 👑
Sep 4, 2025
★★★★★

Perfect for our needs

Implemented POSitouch across all 7 locations. Consistent performance and the tip management makes multi-store management easy.

👍 Pros

- Menu customization
- Real-time reporting
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Raymond Chen 👑
Sep 4, 2025
★★★★☆

Works great for us

Four months in and POSitouch is working well. Staff trained quickly on the reservation system. Wish some features require add-ons was included.

👍 Pros

- Waitlist management
- Good support
- Reliable

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Steve Hall 👑
Aug 28, 2025
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. reservation system is good. slow transaction processing makes me hesitant to fully recommend.

👍 Pros

- Real-time reporting

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Brittany Moore 👑
Aug 28, 2025
★★★★★

Finally found the right POS

Been using POSitouch for 12 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Kitchen display system
- Tip management
- Split check feature
- Mobile ordering
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Diana Lee 🌱
Aug 28, 2025
★★★★☆

Works great for us

Good POS for the price. table management is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Reservation system
- Happy hour pricing
- Loyalty program
- Easy to use

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Dorothy Scott 👑
Aug 22, 2025
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. staff scheduling works well but data loss after updates has been frustrating. Considering options.

👍 Pros

- Kitchen display system
- Tableside ordering
- Guest profiles

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Margaret Davis 👑
Aug 22, 2025
★★★★★

Love this system

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the online ordering integration is fantastic.

👍 Pros

- Staff scheduling
- Loyalty program
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Amy Simmons 👑
Aug 22, 2025
★★★★★

Love this system

We run a busy sports bar and POSitouch handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Online ordering integration
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Maria Butler 👑
Aug 22, 2025
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in tip management. Still working out some kinks with offline mode is limited.

👍 Pros

- Online ordering integration
- Tip management
- Split check feature
- Mobile ordering

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend