📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Jerry Stewart 👑
Sep 26, 2025
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. tip management works well but login issues for staff has been frustrating. Considering options.

👍 Pros

- Menu customization
- Reservation system
- Mobile ordering

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Amber Reed 👑
Sep 26, 2025
★★★★★

Highly recommend POSitouch

We run a busy diner and POSitouch handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Kitchen display system
- Tip management
- Delivery integration
- Course firing
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Elizabeth Mitchell 👑
Sep 26, 2025
★★★★☆

Recommended with caveats

We've been on POSitouch for 20 months. Does everything we need. kitchen display system is great, wish the setup took longer than expected was better.

👍 Pros

- Table management
- Mobile ordering
- Modifier handling
- Good support

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Scott Peterson 👑
Sep 26, 2025
★★★★☆

Happy with POSitouch

Overall very happy with POSitouch. The tip management works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Table management
- Kitchen display system
- Inventory tracking
- Mobile ordering
- Modern interface

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Jennifer Wright 👑
Sep 21, 2025
★★★★☆

Does the job well

Does what it promises. The online ordering integration is particularly useful for our coffee shop. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Loyalty program
- Affordable
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Jerry Stewart 👑
Sep 15, 2025
★★☆☆☆

Would not recommend

Two stars because it occasionally works. slow transaction processing is a constant battle. Support takes days to respond.

👍 Pros

- Modifier handling

👎 Cons

- Customer support hours are limited
- Integration options are limited
- Data loss after updates
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Tiffany Ross 👑
Sep 15, 2025
★★★★★

Outstanding product

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the split check feature is fantastic.

👍 Pros

- Menu customization
- Staff scheduling
- Happy hour pricing
- Real-time reporting
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Margaret Davis 👑
Sep 10, 2025
★★★★★

Best decision for our business

Family diner for 30 years. POSitouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Menu customization
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Maria Butler 👑
Sep 10, 2025
★★★★☆

Happy with POSitouch

Happy with our purchase. POSitouch runs our fast casual spot smoothly. The reservation system took some getting used to but works well now.

👍 Pros

- Tableside ordering
- Good support
- Affordable

👎 Cons

- Setup took longer than expected
- The learning curve was steep

Was this helpful?
✓ Would recommend
Scott Adams 👑
Sep 4, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, POSitouch handles our pizzeria well. kitchen display system is a highlight.

👍 Pros

- Reservation system
- Happy hour pricing
- Waitlist management
- Guest profiles
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep

Was this helpful?
✓ Would recommend