📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Heather Brooks 👑
3w ago
★★★★☆

Mostly satisfied

Four months in and POSitouch is working well. Staff trained quickly on the split check feature. Wish customer support hours are limited was included.

👍 Pros

- Table management
- Kitchen printer routing
- Modifier handling
- Course firing
- Guest profiles

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend
Tyler King 👑
Oct 31, 2025
★☆☆☆☆

Don't make our mistake

One star is generous. inventory sync issues between locations every single day. Going back to our old system.

👍 Pros

- Reliable

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Receipt customization is basic
- Integration options are limited
- System crashes during peak hours

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✓ Would recommend
Karen Ross 👑
Oct 31, 2025
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but split check feature and delivery integration work exactly as advertised.

👍 Pros

- Kitchen display system
- Delivery integration
- Waitlist management
- Good support

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Tom Jin 🌱
Oct 31, 2025
★★★★☆

Reliable and functional

Great reservation system, decent modifier handling. Support could be faster but they do resolve issues. Good value for a fine dining establishment.

👍 Pros

- Menu customization
- Real-time reporting
- Waitlist management
- Guest profiles
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Frank Price 👑
Oct 28, 2025
★★★☆☆

Mixed feelings

Middle of the road. POSitouch works for basic pizzeria needs. If you need advanced tip management, look elsewhere.

👍 Pros

- Delivery integration
- Guest profiles

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Angela Long 👑
Oct 24, 2025
★★★☆☆

Some pros, some cons

Decent system with some frustrating limitations. happy hour pricing is good. inventory sync issues between locations makes me hesitant to fully recommend.

👍 Pros

- Online ordering integration
- Tableside ordering
- Waitlist management

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Robert Perez 👑
Oct 24, 2025
★★★★★

Best decision for our business

Hands down the best POS for diner. We've tried Square and Toast before settling on POSitouch. Much better fit for our needs.

👍 Pros

- Modifier handling
- Waitlist management
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Nicole Carter 👑
Oct 24, 2025
★★★★★

Game changer for us

Switched from our old register to POSitouch last year. Best decision we made. reservation system and tableside ordering have streamlined our entire operation.

👍 Pros

- Inventory tracking
- Mobile ordering
- Loyalty program
- Real-time reporting
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Rachel Sullivan 👑
Oct 24, 2025
★★★★★

Excellent POS system!

Been using POSitouch for 20 months now and couldn't be happier. The split check feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Menu customization
- Kitchen printer routing
- Waitlist management
- Good support

👎 Cons

- None so far

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✓ Would recommend
Diane Adams 👑
Oct 24, 2025
★★★★☆

Great system with minor issues

Great table management, decent loyalty program. Support could be faster but they do resolve issues. Good value for a taco shop.

👍 Pros

- Loyalty program
- Modifier handling
- Waitlist management

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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✓ Would recommend