📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Tiffany Wright 👑
2w ago
★★★★☆

Good value for money

Great split check feature, decent tableside ordering. Support could be faster but they do resolve issues. Good value for a taco shop.

👍 Pros

- Reservation system
- Real-time reporting
- Modifier handling
- Guest profiles
- Good support

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend
Sharon Rivera 👑
2w ago
★★★★☆

Mostly satisfied

Four months in and POSitouch is working well. Staff trained quickly on the tip management. Wish integration options are limited was included.

👍 Pros

- Kitchen display system
- Tableside ordering
- Reliable
- Affordable

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend
Kevin Watson 👑
2w ago
★★★★☆

Works great for us

Solid POS system. table management is excellent, delivery integration could use some improvement. Still recommend for brewery.

👍 Pros

- Tip management
- Reservation system
- Inventory tracking
- Guest profiles

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- The learning curve was steep

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Karen Lewis 👑
2w ago
★★★★☆

Great system with minor issues

Good system, good support. The online ordering integration is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Reservation system
- Mobile ordering
- Course firing
- Good support

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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Ashley Sanders 👑
2w ago
★★☆☆☆

Expected more

Two stars because it occasionally works. integration failures with third-party apps is a constant battle. Support takes days to respond.

👍 Pros

- Modifier handling
- Affordable

👎 Cons

- Some features require add-ons
- Credit card processing failures
- Inventory sync issues between locations
- Integration failures with third-party apps

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✓ Would recommend
Scott Reed 👑
2w ago
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent reservation system. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Tip management
- Kitchen printer routing
- Easy to use

👎 Cons

- None so far

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Eric Sanders 👑
3w ago
★★☆☆☆

Not as advertised

Two stars because it occasionally works. payment terminal disconnects is a constant battle. Support takes days to respond.

👍 Pros

- Split check feature
- Kitchen printer routing
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- System crashes during peak hours
- Slow transaction processing
- Integration failures with third-party apps

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✓ Would recommend
Melissa Walker 👑
3w ago
★★★★★

Excellent POS system!

Family fine dining establishment for 30 years. POSitouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Tip management
- Reservation system
- Real-time reporting

👎 Cons

- None so far

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✓ Would recommend
Jessica Nelson 👑
3w ago
★★★★★

Exceeded expectations

Third POS system we've tried. Finally found the right one with POSitouch. The tip management alone was worth the switch.

👍 Pros

- Table management
- Loyalty program
- Course firing
- Waitlist management
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Nancy Peterson 👑
3w ago
★★★★☆

Does the job well

Solid POS system. tip management is excellent, guest profiles could use some improvement. Still recommend for pizzeria.

👍 Pros

- Kitchen display system
- Online ordering integration
- Split check feature
- Mobile ordering
- Affordable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend