📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Tiffany Adams 👑
Aug 4, 2023
★★★★☆

Works great for us

Great online ordering integration, decent tableside ordering. Support could be faster but they do resolve issues. Good value for a cafe.

👍 Pros

- Tip management
- Mobile ordering
- Real-time reporting
- Tableside ordering

👎 Cons

- The mobile app needs work
- Receipt customization is basic
- Integration options are limited

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Dennis Perry 👑
Jul 15, 2023
★★★☆☆

Average experience

We use POSitouch for our brewery. menu customization is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Inventory tracking

👎 Cons

- Offline mode is limited

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Margaret Rivera 👑
Jun 26, 2023
★★★☆☆

Average experience

Average POS system. Does the basics fine. tip management works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Offline mode is limited

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Maria Santos ⭐
Jun 26, 2023
★★★☆☆

Has potential

Average POS system. Does the basics fine. kitchen display system works well but payment terminal disconnects has been frustrating. Considering options.

👍 Pros

- Table management
- Online ordering integration
- Split check feature

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Receipt customization is basic

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Eric Sanders 👑
Jun 26, 2023
★★★★★

Best decision for our business

Been using POSitouch for 10 months now and couldn't be happier. The tip management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Happy hour pricing
- Course firing
- Good support
- Modern interface

👎 Cons

- None so far

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Sandra Cooper 👑
Jun 26, 2023
★★★★☆

Happy with POSitouch

Overall very happy with POSitouch. The split check feature works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Split check feature
- Reservation system
- Happy hour pricing
- Loyalty program
- Modifier handling

👎 Cons

- The mobile app needs work
- Offline mode is limited

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Tom Cook 👑
Jun 6, 2023
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. POSitouch handles transactions fine but printer connectivity problems is a real problem.

👍 Pros

- Tip management
- Reliable

👎 Cons

- The mobile app needs work
- Some features require add-ons
- The learning curve was steep

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Amy Powell 👑
Jun 6, 2023
★☆☆☆☆

Terrible experience

Avoid POSitouch. reports showing incorrect data from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Split check feature
- Course firing

👎 Cons

- The learning curve was steep
- Receipt customization is basic
- Reports showing incorrect data
- Integration failures with third-party apps

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✓ Would recommend
Marcus Turner 👑
Jun 6, 2023
★★★★★

Finally found the right POS

Implemented POSitouch across all 7 locations. Consistent performance and the staff scheduling makes multi-store management easy.

👍 Pros

- Online ordering integration
- Inventory tracking
- Good support
- Affordable
- Quick setup

👎 Cons

- None so far

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Brenda Walker 👑
May 17, 2023
★★★☆☆

Has potential

Middle of the road. POSitouch works for basic cafe needs. If you need advanced happy hour pricing, look elsewhere.

👍 Pros

- Online ordering integration

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend