📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Amber Reed 👑
Aug 23, 2023
★★★☆☆

Not bad, not great

Mixed feelings about POSitouch. The happy hour pricing is great but we've had issues with credit card processing failures. Support helped eventually.

👍 Pros

- Quick setup

👎 Cons

- Customer support hours are limited

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Stephanie Hill 👑
Aug 23, 2023
★★☆☆☆

Disappointed

Two stars because it occasionally works. login issues for staff is a constant battle. Support takes days to respond.

👍 Pros

- Kitchen display system
- Modifier handling
- Easy to use

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

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Adam Scott 👑
Aug 23, 2023
★★★★★

Finally found the right POS

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the inventory tracking is fantastic.

👍 Pros

- Kitchen display system
- Real-time reporting
- Easy to use
- Modern interface
- Quick setup

👎 Cons

- None so far

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Adam Bennett 👑
Aug 23, 2023
★★★★★

Excellent POS system!

Family pizzeria for 30 years. POSitouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Staff scheduling
- Waitlist management
- Modern interface

👎 Cons

- None so far

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Karen Johnson 👑
Aug 23, 2023
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but split check feature and modifier handling work exactly as advertised.

👍 Pros

- Tip management
- Reservation system
- Kitchen printer routing
- Course firing
- Reliable

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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Stephanie Thompson 👑
Aug 4, 2023
★★★★☆

Does the job well

Does what it promises. The tip management is particularly useful for our bar. Minor gripes but overall satisfied.

👍 Pros

- Online ordering integration
- Reservation system
- Waitlist management
- Modern interface

👎 Cons

- Reporting could be more detailed

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Tiffany Wright 👑
Aug 4, 2023
★★★☆☆

Not bad, not great

It works, but that's about it. kitchen display system is decent. We expected more from tableside ordering based on the demos.

👍 Pros

- Tip management
- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Heather Brooks 👑
Aug 4, 2023
★★★★☆

Works great for us

Overall very happy with POSitouch. The staff scheduling works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Inventory tracking
- Kitchen printer routing
- Quick setup

👎 Cons

- Receipt customization is basic
- Integration options are limited

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Sandra Taylor 👑
Aug 4, 2023
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in reservation system. Still working out some kinks with the mobile app needs work.

👍 Pros

- Table management
- Online ordering integration
- Tip management
- Kitchen printer routing

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Customer support hours are limited

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Kyle Ross 👑
Aug 4, 2023
★★★★☆

Works great for us

Does what it promises. The tip management is particularly useful for our food truck. Minor gripes but overall satisfied.

👍 Pros

- Loyalty program
- Real-time reporting
- Good support

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend