📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Jerry Stewart 👑
Nov 5, 2023
★★★★★

Game changer for us

Implemented POSitouch across all 7 locations. Consistent performance and the inventory tracking makes multi-store management easy.

👍 Pros

- Reservation system
- Inventory tracking
- Waitlist management
- Affordable

👎 Cons

- None so far

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Susan Wallace 👑
Nov 5, 2023
★★★★★

Love this system

The tip management feature alone pays for itself. Add in delivery integration and it's a no-brainer for any diner.

👍 Pros

- Kitchen display system
- Tip management
- Real-time reporting
- Modifier handling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Robert Perez 👑
Nov 5, 2023
★★★★★

Excellent POS system!

Owner of pizzeria here. POSitouch has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Loyalty program
- Modifier handling
- Affordable

👎 Cons

- None so far

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✓ Would recommend
James Mitchell 👑
Nov 5, 2023
★★★★☆

Mostly satisfied

Great reservation system, decent guest profiles. Support could be faster but they do resolve issues. Good value for a diner.

👍 Pros

- Table management
- Staff scheduling
- Loyalty program

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Megan Clark 👑
Oct 18, 2023
★☆☆☆☆

Terrible experience

Do not buy. credit card processing failures crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Mobile ordering
- Course firing

👎 Cons

- Setup took longer than expected
- Credit card processing failures
- Inventory sync issues between locations
- Slow transaction processing
- Payment terminal disconnects

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✓ Would recommend
Heather Kelly 👑
Oct 18, 2023
★★★★★

Exceeded expectations

We run a busy bakery and POSitouch handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Table management
- Guest profiles
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Tyler King 👑
Oct 18, 2023
★★★★☆

Solid choice overall

Four months in and POSitouch is working well. Staff trained quickly on the reservation system. Wish reporting could be more detailed was included.

👍 Pros

- Kitchen display system
- Inventory tracking
- Happy hour pricing
- Tableside ordering
- Easy to use

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

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✓ Would recommend
Raymond Sullivan 👑
Sep 29, 2023
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent menu customization. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Tiffany Wright 👑
Sep 11, 2023
★★★★★

Love this system

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Reservation system
- Course firing
- Good support

👎 Cons

- None so far

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✓ Would recommend
Jack Collins 👑
Sep 11, 2023
★★★★☆

Good value for money

Does what it promises. The happy hour pricing is particularly useful for our brewery. Minor gripes but overall satisfied.

👍 Pros

- Split check feature
- Mobile ordering
- Delivery integration
- Quick setup

👎 Cons

- The learning curve was steep

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✓ Would recommend