📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Rachel Green 🌱
Dec 11, 2023
★★★★☆

Great system with minor issues

We've been on POSitouch for 21 months. Does everything we need. split check feature is great, wish the receipt customization is basic was better.

👍 Pros

- Split check feature
- Inventory tracking
- Staff scheduling
- Real-time reporting
- Modifier handling

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Scott Adams 👑
Dec 11, 2023
★★★★☆

Mostly satisfied

Happy with our purchase. POSitouch runs our fast casual spot smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Tip management
- Staff scheduling
- Mobile ordering
- Waitlist management
- Modern interface

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Diane Green 👑
Nov 23, 2023
★★★★★

Game changer for us

Owner of food truck here. POSitouch has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Happy hour pricing
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Kyle Ross 👑
Nov 23, 2023
★★★★☆

Does the job well

Does what it promises. The tip management is particularly useful for our bar. Minor gripes but overall satisfied.

👍 Pros

- Tip management
- Happy hour pricing
- Delivery integration
- Waitlist management
- Quick setup

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Scott Adams 👑
Nov 23, 2023
★★★★☆

Recommended with caveats

Good system, good support. The table management is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Menu customization
- Course firing
- Good support
- Affordable
- Modern interface

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

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✓ Would recommend
Jack Collins 👑
Nov 23, 2023
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but inventory tracking and loyalty program work exactly as advertised.

👍 Pros

- Real-time reporting
- Tableside ordering
- Modifier handling

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Donna Washington 👑
Nov 23, 2023
★★★★☆

Good POS, room to improve

Good POS for the price. split check feature is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Mobile ordering
- Waitlist management
- Modern interface

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Kyle Ross 👑
Nov 23, 2023
★★★★☆

Works great for us

We've been on POSitouch for 2 months. Does everything we need. reservation system is great, wish the hardware is a bit pricey was better.

👍 Pros

- Table management
- Waitlist management
- Easy to use

👎 Cons

- The mobile app needs work

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✓ Would recommend
Sandra Taylor 👑
Nov 5, 2023
★★☆☆☆

Not as advertised

Can't recommend. We liked the inventory tracking demo but real-world performance is poor. slow transaction processing constantly.

👍 Pros

- Online ordering integration
- Happy hour pricing

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Login issues for staff

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✓ Would recommend
Frank Wood 👑
Nov 5, 2023
★★★★★

Finally found the right POS

Our food truck does 200+ transactions daily. POSitouch never skips a beat. reservation system saves us hours every week.

👍 Pros

- Online ordering integration
- Reservation system
- Delivery integration
- Tableside ordering
- Quick setup

👎 Cons

- None so far

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✓ Would recommend