📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Kyle Ross 👑
Feb 18, 2024
★★★★☆

Reliable and functional

Solid POS system. reservation system is excellent, delivery integration could use some improvement. Still recommend for food truck.

👍 Pros

- Table management
- Mobile ordering
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend
Donna Ramos 👑
Jan 15, 2024
★★★★★

Finally found the right POS

Family coffee shop for 30 years. POSitouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Menu customization
- Split check feature
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Jennifer Walsh ⭐
Jan 15, 2024
★★★★★

Exceeded expectations

Owner of coffee shop here. POSitouch has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Online ordering integration
- Tip management
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Justin Collins 👑
Jan 15, 2024
★★★★☆

Recommended with caveats

Four months in and POSitouch is working well. Staff trained quickly on the staff scheduling. Wish the mobile app needs work was included.

👍 Pros

- Waitlist management
- Guest profiles
- Good support

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

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✓ Would recommend
Sean Stewart 👑
Dec 29, 2023
★★☆☆☆

Disappointed

Disappointing experience with POSitouch. The menu customization rarely works as advertised. integration failures with third-party apps has cost us customers.

👍 Pros

- Modifier handling

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited
- Data loss after updates

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✓ Would recommend
Justin Collins 👑
Dec 29, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but inventory tracking and guest profiles work exactly as advertised.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Mobile ordering
- Delivery integration
- Waitlist management

👎 Cons

- Integration options are limited

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✓ Would recommend
Donna Washington 👑
Dec 11, 2023
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with POSitouch. The happy hour pricing alone was worth the switch.

👍 Pros

- Table management
- Inventory tracking
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Samantha Green 👑
Dec 11, 2023
★★★★★

Excellent POS system!

Family taco shop for 30 years. POSitouch modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Loyalty program
- Real-time reporting
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Harold Nguyen 👑
Dec 11, 2023
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but split check feature and modifier handling work exactly as advertised.

👍 Pros

- Kitchen display system
- Guest profiles
- Reliable

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Brenda Lewis 👑
Dec 11, 2023
★★★★☆

Does the job well

Happy with our purchase. POSitouch runs our restaurant smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Tip management
- Loyalty program
- Real-time reporting
- Waitlist management

👎 Cons

- Receipt customization is basic

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✓ Would recommend