📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Harold Nguyen 👑
Mar 23, 2024
★★★☆☆

Has potential

Middle of the road. POSitouch works for basic food truck needs. If you need advanced table management, look elsewhere.

👍 Pros

- Kitchen display system
- Menu customization
- Happy hour pricing

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Miguel Rodriguez 👑
Mar 23, 2024
★☆☆☆☆

Complete waste of money

Worst POS decision we made. integration failures with third-party apps constantly. The online ordering integration they advertise? Doesn't work half the time.

👍 Pros

- Loyalty program
- Waitlist management
- Guest profiles

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Slow transaction processing
- Integration failures with third-party apps

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✓ Would recommend
Brenda Walker 👑
Mar 23, 2024
★★★★★

Exceeded expectations

Owner of sushi restaurant here. POSitouch has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Mobile ordering
- Delivery integration
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Nancy Lewis 👑
Mar 6, 2024
★★★☆☆

Decent but frustrating

Middle of the road. POSitouch works for basic diner needs. If you need advanced online ordering integration, look elsewhere.

👍 Pros

- Waitlist management

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

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✓ Would recommend
Marcus Johnson 🌱
Mar 6, 2024
★★★★★

Perfect for our needs

The online ordering integration feature alone pays for itself. Add in tableside ordering and it's a no-brainer for any bistro.

👍 Pros

- Reservation system
- Real-time reporting
- Delivery integration
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Juan Rivera 👑
Mar 6, 2024
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in kitchen display system. Still working out some kinks with the mobile app needs work.

👍 Pros

- Tip management
- Loyalty program
- Delivery integration
- Waitlist management
- Affordable

👎 Cons

- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Ann Harris 👑
Mar 6, 2024
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but split check feature and course firing work exactly as advertised.

👍 Pros

- Table management
- Reservation system
- Real-time reporting

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Amber Reed 👑
Mar 6, 2024
★★★★☆

Good POS, room to improve

Great table management, decent course firing. Support could be faster but they do resolve issues. Good value for a food truck.

👍 Pros

- Menu customization
- Kitchen printer routing
- Good support

👎 Cons

- Integration options are limited

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✓ Would recommend
Brenda Park 👑
Feb 18, 2024
★★★★★

Love this system

Owner of bar here. POSitouch has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Staff scheduling
- Real-time reporting
- Easy to use
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Adam Flores 👑
Feb 18, 2024
★★★★★

Excellent POS system!

Third POS system we've tried. Finally found the right one with POSitouch. The tip management alone was worth the switch.

👍 Pros

- Menu customization
- Happy hour pricing
- Easy to use

👎 Cons

- None so far

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✓ Would recommend