📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Raymond Miller 👑
5d ago
★★★☆☆

Room for improvement

We use POSitouch for our restaurant. inventory tracking is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Tableside ordering

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Willie Martinez 👑
1w ago
★★★☆☆

Some pros, some cons

Middle of the road. POSitouch works for basic diner needs. If you need advanced online ordering integration, look elsewhere.

👍 Pros

- Staff scheduling
- Loyalty program
- Real-time reporting

👎 Cons

- The learning curve was steep

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Marie Foster 👑
1w ago
★★★☆☆

Average experience

Decent system with some frustrating limitations. table management is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Table management
- Quick setup

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Integration options are limited

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Scott Adams 👑
1w ago
★★☆☆☆

Not as advertised

Can't recommend. We liked the online ordering integration demo but real-world performance is poor. credit card processing failures constantly.

👍 Pros

- Tip management
- Reservation system

👎 Cons

- Customer support hours are limited
- System crashes during peak hours
- Data loss after updates

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Dennis Davis 👑
1w ago
★★★★★

Highly recommend POSitouch

Implemented POSitouch across all 8 locations. Consistent performance and the table management makes multi-store management easy.

👍 Pros

- Kitchen printer routing
- Modifier handling
- Guest profiles

👎 Cons

- None so far

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Jason Baker 👑
1w ago
★★★★★

Love this system

The happy hour pricing feature alone pays for itself. Add in modifier handling and it's a no-brainer for any restaurant.

👍 Pros

- Inventory tracking
- Kitchen printer routing
- Waitlist management
- Guest profiles

👎 Cons

- None so far

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Frances Russell 👑
1w ago
★★★★☆

Great system with minor issues

Four months in and POSitouch is working well. Staff trained quickly on the tip management. Wish integration options are limited was included.

👍 Pros

- Table management
- Split check feature
- Real-time reporting
- Quick setup

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

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Derek Park 👑
1w ago
★★★★☆

Does the job well

Four months in and POSitouch is working well. Staff trained quickly on the online ordering integration. Wish customer support hours are limited was included.

👍 Pros

- Tip management
- Happy hour pricing
- Course firing
- Easy to use
- Quick setup

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Integration options are limited

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Susan Johnson 👑
2w ago
★★★☆☆

Decent but frustrating

Mixed feelings about POSitouch. The happy hour pricing is great but we've had issues with printer connectivity problems. Support helped eventually.

👍 Pros

- Table management
- Tip management
- Kitchen printer routing

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Marcus Bradley 👑
2w ago
★★★★★

Worth every penny

Our accountant loves the tip management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Kitchen display system
- Inventory tracking
- Staff scheduling
- Kitchen printer routing
- Affordable

👎 Cons

- None so far

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✓ Would recommend