📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Sandra Taylor 👑
Jul 10, 2024
★★★★★

Excellent POS system!

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the inventory tracking is fantastic.

👍 Pros

- Kitchen display system
- Inventory tracking
- Modifier handling
- Waitlist management
- Reliable

👎 Cons

- None so far

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Ann Zhang 👑
Jul 10, 2024
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but menu customization and modifier handling work exactly as advertised.

👍 Pros

- Menu customization
- Split check feature
- Reliable

👎 Cons

- Some features require add-ons

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Ruth Powell 👑
Jun 25, 2024
★★★☆☆

Some pros, some cons

Mixed feelings about POSitouch. The online ordering integration is great but we've had issues with login issues for staff. Support helped eventually.

👍 Pros

- Menu customization
- Modifier handling

👎 Cons

- The mobile app needs work
- Integration options are limited

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Lauren Powell 👑
Jun 25, 2024
★★★★☆

Does the job well

Good system, good support. The split check feature is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Loyalty program
- Kitchen printer routing
- Waitlist management
- Easy to use

👎 Cons

- The learning curve was steep
- Integration options are limited

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Scott Reed 👑
Jun 25, 2024
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, POSitouch handles our fast casual spot well. menu customization is a highlight.

👍 Pros

- Kitchen display system
- Online ordering integration
- Modifier handling
- Waitlist management
- Affordable

👎 Cons

- Offline mode is limited

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Amy Kim 👑
Jun 10, 2024
★★★★☆

Solid choice overall

Does what it promises. The happy hour pricing is particularly useful for our cafe. Minor gripes but overall satisfied.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Mobile ordering
- Real-time reporting
- Course firing

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Receipt customization is basic

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Luis King 👑
Jun 10, 2024
★☆☆☆☆

Worst POS ever

Terrible experience. System down more than it's up. login issues for staff is apparently a known issue they won't fix.

👍 Pros

- Staff scheduling
- Kitchen printer routing

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited
- Inventory sync issues between locations
- Data loss after updates

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Frances Chen 👑
Jun 10, 2024
★★★★★

Worth every penny

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the menu customization is fantastic.

👍 Pros

- Table management
- Tip management
- Reservation system
- Guest profiles
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Donna Zhang 👑
Jun 10, 2024
★★★★★

Best decision for our business

Switched from Toast to POSitouch last year. Best decision we made. reservation system and loyalty program have streamlined our entire operation.

👍 Pros

- Table management
- Tableside ordering
- Modifier handling
- Affordable
- Quick setup

👎 Cons

- None so far

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Jennifer Carter 👑
Jun 10, 2024
★★★★☆

Reliable and functional

Four months in and POSitouch is working well. Staff trained quickly on the happy hour pricing. Wish the learning curve was steep was included.

👍 Pros

- Inventory tracking
- Delivery integration
- Tableside ordering
- Easy to use

👎 Cons

- Integration options are limited

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✓ Would recommend