📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Janet Park 👑
Aug 23, 2024
★★★★★

Worth every penny

Switched from Aloha to POSitouch last year. Best decision we made. inventory tracking and guest profiles have streamlined our entire operation.

👍 Pros

- Staff scheduling
- Kitchen printer routing
- Good support
- Quick setup

👎 Cons

- None so far

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Benjamin Turner 👑
Aug 23, 2024
★★★★★

Highly recommend POSitouch

Five stars because they earned it. Been with POSitouch for 4 years. Every update makes the system better.

👍 Pros

- Happy hour pricing
- Guest profiles
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Robert Garcia 👑
Aug 23, 2024
★★★★☆

Happy with POSitouch

Four stars because there's always room for improvement. That said, POSitouch handles our fast casual spot well. split check feature is a highlight.

👍 Pros

- Online ordering integration
- Loyalty program
- Delivery integration
- Waitlist management
- Good support

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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Jennifer Carter 👑
Aug 9, 2024
★★★★★

Outstanding product

Quick service, reliable hardware, excellent table management. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Menu customization
- Course firing
- Guest profiles

👎 Cons

- None so far

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Eric Sanders 👑
Aug 9, 2024
★★★★★

Exceeded expectations

Switched from another POS to POSitouch last year. Best decision we made. online ordering integration and mobile ordering have streamlined our entire operation.

👍 Pros

- Kitchen display system
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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Diane Adams 👑
Aug 9, 2024
★★★★☆

Recommended with caveats

Great kitchen display system, decent mobile ordering. Support could be faster but they do resolve issues. Good value for a restaurant.

👍 Pros

- Online ordering integration
- Staff scheduling
- Mobile ordering
- Modifier handling

👎 Cons

- Setup took longer than expected

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Mike Martin 👑
Jul 25, 2024
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. POSitouch handles transactions fine but reports showing incorrect data is a real problem.

👍 Pros

- Inventory tracking
- Waitlist management

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Customer support hours are limited

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Frank Walker 👑
Jul 25, 2024
★★★★★

Highly recommend POSitouch

Hands down the best POS for taco shop. We've tried Square and Toast before settling on POSitouch. Much better fit for our needs.

👍 Pros

- Easy to use
- Reliable
- Affordable

👎 Cons

- None so far

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Brittany Moore 👑
Jul 25, 2024
★★★★☆

Works great for us

Good POS for the price. split check feature is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Split check feature
- Reservation system
- Modifier handling
- Affordable
- Modern interface

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Chris Perez 👑
Jul 10, 2024
★★☆☆☆

Looking for alternatives

Save yourself the trouble. POSitouch has potential but integration failures with third-party apps and poor support make it not worth it.

👍 Pros

- Happy hour pricing

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Inventory sync issues between locations
- Reports showing incorrect data
- Data loss after updates

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✓ Would recommend