📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Kimberly Lewis 👑
Nov 25, 2024
★★★★★

Love this system

Our accountant loves the reservation system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Loyalty program
- Kitchen printer routing
- Waitlist management
- Guest profiles
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Nicole Adams ⭐
Nov 25, 2024
★★★★☆

Does the job well

We've been on POSitouch for 6 months. Does everything we need. table management is great, wish the customer support hours are limited was better.

👍 Pros

- Split check feature
- Delivery integration
- Waitlist management
- Reliable

👎 Cons

- Some features require add-ons

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Michelle Hughes 👑
Nov 12, 2024
★☆☆☆☆

Avoid at all costs

Do not buy. payment terminal disconnects crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Course firing

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited

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Catherine Alexander 👑
Nov 12, 2024
★★★★★

Best decision for our business

If you're on the fence about POSitouch, just do it. We were hesitant at first but the online ordering integration and real-time reporting won us over.

👍 Pros

- Staff scheduling
- Real-time reporting
- Good support

👎 Cons

- None so far

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✓ Would recommend
Kimberly Watson 👑
Nov 12, 2024
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but inventory tracking and guest profiles work exactly as advertised.

👍 Pros

- Tip management
- Inventory tracking
- Real-time reporting
- Delivery integration

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Kevin Rogers 👑
Oct 30, 2024
★★★☆☆

It's okay

Middle of the road. POSitouch works for basic brewery needs. If you need advanced table management, look elsewhere.

👍 Pros

- Reservation system
- Delivery integration
- Good support

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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Karen Johnson 👑
Oct 30, 2024
★★★★★

Worth every penny

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the tip management is fantastic.

👍 Pros

- Staff scheduling
- Kitchen printer routing
- Modifier handling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Joyce Davis 👑
Oct 30, 2024
★★★★☆

Good value for money

Does what it promises. The online ordering integration is particularly useful for our food truck. Minor gripes but overall satisfied.

👍 Pros

- Inventory tracking
- Real-time reporting
- Modifier handling

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Harold Mitchell 👑
Oct 4, 2024
★★★★★

Outstanding product

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the menu customization is fantastic.

👍 Pros

- Tip management
- Reservation system
- Happy hour pricing
- Modifier handling
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Laura Jackson 👑
Oct 4, 2024
★★★★☆

Reliable and functional

Good POS for the price. tip management is excellent. Lost a star because some features require add-ons needs work. Would still recommend.

👍 Pros

- Loyalty program
- Delivery integration
- Affordable
- Quick setup

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend