📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Lauren Powell 👑
Feb 17, 2025
★★★★★

Best decision for our business

Implemented POSitouch across all 5 locations. Consistent performance and the online ordering integration makes multi-store management easy.

👍 Pros

- Table management
- Online ordering integration
- Reservation system
- Inventory tracking
- Affordable

👎 Cons

- None so far

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David Kim ⭐
Feb 17, 2025
★★★★☆

Solid choice overall

Good POS for the price. menu customization is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Menu customization
- Reservation system
- Happy hour pricing
- Guest profiles

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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Frank Price 👑
Feb 5, 2025
★★★★★

Outstanding product

Switched from a competitor system to POSitouch last year. Best decision we made. table management and waitlist management have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Real-time reporting
- Delivery integration

👎 Cons

- None so far

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Raymond Ward 👑
Jan 25, 2025
★★★★☆

Mostly satisfied

Good POS for the price. reservation system is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Reservation system
- Happy hour pricing
- Kitchen printer routing
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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Stephanie Hill 👑
Jan 25, 2025
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. tip management works well but payment terminal disconnects has been frustrating. Considering options.

👍 Pros

- Kitchen display system
- Guest profiles

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited

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Joyce Chen 👑
Jan 13, 2025
★★☆☆☆

Disappointed

Can't recommend. We liked the staff scheduling demo but real-world performance is poor. slow transaction processing constantly.

👍 Pros

- Staff scheduling
- Loyalty program
- Modifier handling

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Inventory sync issues between locations
- Integration failures with third-party apps

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Tom Hill 👑
Jan 13, 2025
★★★★★

Game changer for us

The kitchen display system feature alone pays for itself. Add in waitlist management and it's a no-brainer for any sports bar.

👍 Pros

- Split check feature
- Reservation system
- Inventory tracking
- Modifier handling
- Waitlist management

👎 Cons

- None so far

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Dorothy Scott 👑
Jan 13, 2025
★★★★★

Finally found the right POS

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the inventory tracking is fantastic.

👍 Pros

- Tip management
- Inventory tracking
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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Kevin Rogers 👑
Jan 13, 2025
★★★★☆

Does the job well

Does what it promises. The happy hour pricing is particularly useful for our sports bar. Minor gripes but overall satisfied.

👍 Pros

- Reservation system
- Mobile ordering
- Good support
- Quick setup

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Brenda Park 👑
Jan 13, 2025
★★★★☆

Reliable and functional

Good system, good support. The tip management is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Mobile ordering
- Loyalty program
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend