📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Angela Long 👑
Jun 23, 2025
★★★★☆

Good POS, room to improve

Does what it promises. The tip management is particularly useful for our sports bar. Minor gripes but overall satisfied.

👍 Pros

- Tip management
- Reservation system
- Staff scheduling

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend
Mike Chen ⭐
Jun 23, 2025
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in menu customization. Still working out some kinks with the learning curve was steep.

👍 Pros

- Online ordering integration
- Split check feature
- Kitchen printer routing
- Course firing
- Good support

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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✓ Would recommend
Dorothy Perry 👑
Jun 23, 2025
★★★★☆

Good POS, room to improve

Good system, good support. The happy hour pricing is what sold us. Would love to see better receipt customization is basic in future updates.

👍 Pros

- Table management
- Menu customization
- Waitlist management

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Frank Walker 👑
Jun 15, 2025
★★★★★

Finally found the right POS

The staff scheduling feature alone pays for itself. Add in kitchen printer routing and it's a no-brainer for any fine dining establishment.

👍 Pros

- Guest profiles
- Easy to use
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Frank Wood 👑
Jun 6, 2025
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. POSitouch handles transactions fine but login issues for staff is a real problem.

👍 Pros

- Tip management
- Reservation system
- Mobile ordering

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Juan Rivera 👑
Jun 6, 2025
★★★★★

Game changer for us

Been using POSitouch for 12 months now and couldn't be happier. The reservation system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Kitchen display system
- Tip management
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Eugene Hill 👑
Jun 6, 2025
★★★★★

Game changer for us

Hands down the best POS for fast casual spot. We've tried Square and Toast before settling on POSitouch. Much better fit for our needs.

👍 Pros

- Menu customization
- Modifier handling
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Diana Brooks 👑
Jun 6, 2025
★★★★☆

Good value for money

Good system, good support. The kitchen display system is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Happy hour pricing
- Course firing
- Reliable

👎 Cons

- The learning curve was steep

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✓ Would recommend
David Wright 👑
May 28, 2025
★★☆☆☆

Expected more

Regret switching to POSitouch. The table management looked great but printer connectivity problems has made daily operations difficult.

👍 Pros

- Waitlist management

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Reports showing incorrect data
- Data loss after updates

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✓ Would recommend
Kevin Rogers 👑
May 28, 2025
★★☆☆☆

Would not recommend

Regret switching to POSitouch. The table management looked great but credit card processing failures has made daily operations difficult.

👍 Pros

- Real-time reporting
- Good support
- Reliable

👎 Cons

- Some features require add-ons
- Credit card processing failures
- Payment terminal disconnects

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✓ Would recommend