📊 Rating Breakdown

5 stars
100
4 stars
114
3 stars
43
2 stars
20
1 stars
9

📝 User Reviews (286)

Rebecca OBrien 👑
2d ago
★★☆☆☆

Frustrating experience

Regret switching to POSitouch. The online ordering integration looked great but payment terminal disconnects has made daily operations difficult.

👍 Pros

- Split check feature
- Kitchen printer routing
- Good support

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Inventory sync issues between locations
- Integration failures with third-party apps

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Scott Peterson 👑
2d ago
★★★★★

Love this system

Quick service, reliable hardware, excellent staff scheduling. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Delivery integration
- Easy to use
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Dennis Brown 👑
2d ago
★★★★★

Perfect for our needs

Switched from Clover to POSitouch last year. Best decision we made. online ordering integration and kitchen printer routing have streamlined our entire operation.

👍 Pros

- Table management
- Menu customization
- Good support
- Reliable

👎 Cons

- None so far

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Jonathan Taylor 👑
2d ago
★★★★★

Excellent POS system!

Coming from an old-school register, POSitouch was a game changer. Easy setup, great training, and the table management is fantastic.

👍 Pros

- Kitchen display system
- Mobile ordering
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Nicole Young 👑
2d ago
★★★★☆

Reliable and functional

Solid POS system. reservation system is excellent, kitchen printer routing could use some improvement. Still recommend for sports bar.

👍 Pros

- Online ordering integration
- Real-time reporting
- Tableside ordering

👎 Cons

- The mobile app needs work

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Helen Stewart 👑
2d ago
★★★★☆

Does the job well

Good POS for the price. reservation system is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Reservation system
- Staff scheduling
- Waitlist management
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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Rachel Barnes 👑
2d ago
★★★★☆

Happy with POSitouch

Happy with our purchase. POSitouch runs our bakery smoothly. The kitchen display system took some getting used to but works well now.

👍 Pros

- Online ordering integration
- Good support
- Quick setup

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Tyler King 👑
3d ago
★☆☆☆☆

Worst POS ever

Avoid POSitouch. credit card processing failures from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Menu customization
- Split check feature

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Integration options are limited
- System crashes during peak hours
- Inventory sync issues between locations

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Helen Stewart 👑
4d ago
★★★★★

Highly recommend POSitouch

If you're on the fence about POSitouch, just do it. We were hesitant at first but the online ordering integration and modifier handling won us over.

👍 Pros

- Menu customization
- Tip management
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Frank Walker 👑
4d ago
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, POSitouch handles our sushi restaurant well. kitchen display system is a highlight.

👍 Pros

- Loyalty program
- Real-time reporting
- Tableside ordering
- Kitchen printer routing

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend