📊 Rating Breakdown

5 stars
23
4 stars
26
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (66)

Kyle Thomas 👑
Oct 11, 2025
★★★★☆

Does the job well

Four months in and POSIM is working well. Staff trained quickly on the multi-location sync. Wish the mobile app needs work was included.

👍 Pros

- Returns processing
- Time clock
- Easy to use
- Quick setup

👎 Cons

- The learning curve was steep
- Integration options are limited

Was this helpful?
✓ Would recommend
Justin Young 👑
Oct 7, 2025
★★★★☆

Good value for money

Good system, good support. The purchase orders is what sold us. Would love to see better reporting could be more detailed in future updates.

👍 Pros

- Customer tracking
- Layaway feature
- Stock alerts
- Customer database
- Matrix inventory

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Sharon Richardson 👑
Sep 21, 2025
★★★★☆

Recommended with caveats

Does what it promises. The inventory management is particularly useful for our jewelry store. Minor gripes but overall satisfied.

👍 Pros

- Customer tracking
- Purchase orders
- Layaway feature
- Stock alerts
- Easy to use

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Harold Mitchell 👑
Sep 10, 2025
★★★★☆

Good POS, room to improve

Overall very happy with POSIM. The layaway feature works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Multi-location sync
- Returns processing
- Affordable
- Modern interface
- Quick setup

👎 Cons

- Some features require add-ons

Was this helpful?
✓ Would recommend
Susan Taylor 👑
Aug 28, 2025
★★☆☆☆

Expected more

Two stars because it occasionally works. login issues for staff is a constant battle. Support takes days to respond.

👍 Pros

- Customer database
- Reliable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited
- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend
Emily Foster 👑
Aug 22, 2025
★★★★★

Exceeded expectations

Been using POSIM for 22 months now and couldn't be happier. The returns processing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Stock alerts
- E-commerce integration
- Price labeling
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sarah Barnes 👑
Aug 22, 2025
★★★★☆

Great system with minor issues

Happy with our purchase. POSIM runs our boutique smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Purchase orders
- Returns processing
- Price labeling
- Reliable

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Kevin O'Brien 🌱
Aug 8, 2025
★★★★★

Excellent POS system!

Been using POSIM for 2 months now and couldn't be happier. The barcode scanning is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- Purchase orders
- E-commerce integration
- Customer database
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Benjamin Turner 👑
Aug 8, 2025
★★★☆☆

Has potential

Functional but underwhelming. multi-location sync sold us on POSIM but the reality of printer connectivity problems wasn't mentioned in sales.

👍 Pros

- Quick setup

👎 Cons

- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
George Ramos 👑
Jul 25, 2025
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but gift card system and sales analytics work exactly as advertised.

👍 Pros

- Barcode scanning
- Layaway feature
- Easy to use
- Quick setup

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend