📊 Rating Breakdown

5 stars
27
4 stars
10
3 stars
3
2 stars
1
1 stars
0

📝 User Reviews (41)

Rebecca Bennett 👑
Sep 15, 2025
★★★★★

Best decision for our business

Been using PioneerRx for 10 months now and couldn't be happier. The inventory management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Gift card system
- Commission tracking
- Affordable

👎 Cons

- None so far

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Raymond Miller 👑
Sep 15, 2025
★★★★★

Finally found the right POS

Owner of hardware store here. PioneerRx has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Multi-location sync
- Employee management
- Price labeling
- Commission tracking
- Customer database

👎 Cons

- None so far

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Ashley Graham 👑
Sep 4, 2025
★★★★★

Outstanding product

Hands down the best POS for toy store. We've tried Square and Toast before settling on PioneerRx. Much better fit for our needs.

👍 Pros

- Gift card system
- Layaway feature
- Returns processing
- Price labeling
- Commission tracking

👎 Cons

- None so far

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Kevin Watson 👑
Aug 28, 2025
★★★★★

Perfect for our needs

The employee management feature alone pays for itself. Add in customer database and it's a no-brainer for any pet store.

👍 Pros

- Customer tracking
- Matrix inventory
- Easy to use
- Reliable
- Quick setup

👎 Cons

- None so far

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Ruth Powell 👑
Jul 17, 2025
★★★★☆

Good value for money

Happy with our purchase. PioneerRx runs our clothing store smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Employee management
- Returns processing
- Commission tracking
- Good support
- Quick setup

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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Karen Ross 👑
Jul 17, 2025
★★★☆☆

Room for improvement

Functional but underwhelming. customer tracking sold us on PioneerRx but the reality of reports showing incorrect data wasn't mentioned in sales.

👍 Pros

- Price labeling

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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Kimberly Lewis 👑
Jul 2, 2025
★★★★★

Highly recommend PioneerRx

Five stars because they earned it. Been with PioneerRx for 5 years. Every update makes the system better.

👍 Pros

- Employee management
- Loyalty rewards
- Sales analytics
- Commission tracking
- Customer database

👎 Cons

- None so far

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Kenneth Scott 👑
Jun 23, 2025
★★★★☆

Mostly satisfied

Good POS for the price. inventory management is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Commission tracking
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

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Jack Collins 👑
May 28, 2025
★★☆☆☆

Not as advertised

Save yourself the trouble. PioneerRx has potential but credit card processing failures and poor support make it not worth it.

👍 Pros

- Gift card system

👎 Cons

- Receipt customization is basic
- Printer connectivity problems
- Integration failures with third-party apps

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Amanda Wright 👑
Apr 21, 2025
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with PioneerRx. The employee management alone was worth the switch.

👍 Pros

- Customer tracking
- Gift card system
- Price labeling
- Modern interface

👎 Cons

- None so far

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✓ Would recommend