📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Eric Sanders 👑
Jun 15, 2025
★★★★☆

Does the job well

Great reservation system, decent kitchen printer routing. Support could be faster but they do resolve issues. Good value for a taco shop.

👍 Pros

- Tip management
- Mobile ordering
- Real-time reporting
- Tableside ordering
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend
Carlos Hall 👑
Jun 15, 2025
★★★★☆

Good POS, room to improve

Good POS for the price. staff scheduling is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Tip management
- Loyalty program
- Waitlist management
- Guest profiles
- Good support

👎 Cons

- The mobile app needs work

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✓ Would recommend
Frank Walker 👑
Jun 6, 2025
★★★★★

Perfect for our needs

Our accountant loves the split check feature. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Split check feature
- Happy hour pricing
- Tableside ordering
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Jerry Stewart 👑
Jun 6, 2025
★★★★★

Highly recommend PayPal Zettle

Implemented PayPal Zettle across all 6 locations. Consistent performance and the kitchen display system makes multi-store management easy.

👍 Pros

- Kitchen display system
- Tableside ordering
- Modifier handling
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Susan Wallace 👑
Jun 6, 2025
★★★★☆

Great system with minor issues

Good POS for the price. kitchen display system is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Table management
- Inventory tracking
- Delivery integration
- Modifier handling
- Waitlist management

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Carlos Rodriguez ⭐
May 19, 2025
★★★★★

Love this system

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Mobile ordering
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Diane Green 👑
May 19, 2025
★☆☆☆☆

Worst POS ever

One star is generous. credit card processing failures every single day. Going back to our old system.

👍 Pros

- Kitchen display system
- Good support

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Inventory sync issues between locations

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✓ Would recommend
Catherine Alexander 👑
May 10, 2025
★★★★★

Game changer for us

Been using PayPal Zettle for 22 months now and couldn't be happier. The menu customization is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Mobile ordering
- Easy to use
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Justin Collins 👑
May 10, 2025
★★★★★

Highly recommend PayPal Zettle

Coming from an old-school register, PayPal Zettle was a game changer. Easy setup, great training, and the happy hour pricing is fantastic.

👍 Pros

- Inventory tracking
- Mobile ordering
- Good support

👎 Cons

- None so far

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✓ Would recommend
Marcus Cooper 👑
May 1, 2025
★★☆☆☆

Disappointed

Two stars because it occasionally works. system crashes during peak hours is a constant battle. Support takes days to respond.

👍 Pros

- Menu customization
- Tip management
- Real-time reporting

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Receipt customization is basic
- Data loss after updates
- Payment terminal disconnects

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✓ Would recommend