📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Frank Price 👑
Aug 1, 2025
★★★☆☆

Decent but frustrating

Middle of the road. PayPal Zettle works for basic food truck needs. If you need advanced kitchen display system, look elsewhere.

👍 Pros

- Kitchen display system
- Loyalty program

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend
Susan Johnson 👑
Jul 25, 2025
★★★★★

Outstanding product

The kitchen display system feature alone pays for itself. Add in course firing and it's a no-brainer for any pizzeria.

👍 Pros

- Online ordering integration
- Tip management
- Inventory tracking
- Happy hour pricing
- Mobile ordering

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Willie Martinez 👑
Jul 25, 2025
★★★★☆

Good POS, room to improve

Happy with our purchase. PayPal Zettle runs our bar smoothly. The staff scheduling took some getting used to but works well now.

👍 Pros

- Reservation system
- Staff scheduling
- Course firing
- Reliable

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
Sharon Richardson 👑
Jul 25, 2025
★☆☆☆☆

Avoid at all costs

Worst POS decision we made. inventory sync issues between locations constantly. The split check feature they advertise? Doesn't work half the time.

👍 Pros

- Delivery integration
- Good support

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Integration options are limited
- Inventory sync issues between locations

Was this helpful?
✓ Would recommend
James Wilson ⭐
Jul 17, 2025
★★★★★

Game changer for us

Implemented PayPal Zettle across all 2 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Modifier handling
- Waitlist management
- Reliable
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Nathan Foster 👑
Jul 17, 2025
★★★★★

Best decision for our business

Family fast casual spot for 30 years. PayPal Zettle modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Split check feature
- Mobile ordering
- Course firing
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Juan Rivera 👑
Jul 10, 2025
★★★★★

Exceeded expectations

Owner of sushi restaurant here. PayPal Zettle has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Online ordering integration
- Split check feature
- Course firing
- Guest profiles

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Michelle Reed 👑
Jul 10, 2025
★★★☆☆

Average experience

Mixed feelings about PayPal Zettle. The split check feature is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Online ordering integration
- Reservation system
- Happy hour pricing

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend
Kyle Thomas 👑
Jun 23, 2025
★★★★★

Finally found the right POS

Family food truck for 30 years. PayPal Zettle modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Menu customization
- Reservation system
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
George Ramos 👑
Jun 23, 2025
★★★★☆

Great system with minor issues

Four months in and PayPal Zettle is working well. Staff trained quickly on the online ordering integration. Wish offline mode is limited was included.

👍 Pros

- Split check feature
- Tableside ordering
- Guest profiles

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend