📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Catherine Wilson 👑
1w ago
★★★★★

Finally found the right POS

The kitchen display system feature alone pays for itself. Add in modifier handling and it's a no-brainer for any pizzeria.

👍 Pros

- Tip management
- Modifier handling
- Guest profiles
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Karen Lewis 👑
1w ago
★★★★☆

Good POS, room to improve

Happy with our purchase. PayPal Zettle runs our sports bar smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Tip management
- Split check feature
- Course firing
- Guest profiles

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Carlos Murphy 👑
1w ago
★★★★☆

Good POS, room to improve

Does what it promises. The menu customization is particularly useful for our sports bar. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Reservation system
- Staff scheduling
- Delivery integration
- Waitlist management

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Sandra Flores 👑
1w ago
★★★★☆

Good POS, room to improve

Solid POS system. online ordering integration is excellent, waitlist management could use some improvement. Still recommend for coffee shop.

👍 Pros

- Table management
- Tip management
- Staff scheduling
- Guest profiles
- Good support

👎 Cons

- The mobile app needs work

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✓ Would recommend
Brittany Kim 👑
2w ago
★★★★★

Excellent POS system!

Third POS system we've tried. Finally found the right one with PayPal Zettle. The tip management alone was worth the switch.

👍 Pros

- Online ordering integration
- Mobile ordering
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Derek Park 👑
2w ago
★★★★★

Love this system

If you're on the fence about PayPal Zettle, just do it. We were hesitant at first but the happy hour pricing and kitchen printer routing won us over.

👍 Pros

- Menu customization
- Reservation system
- Mobile ordering

👎 Cons

- None so far

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✓ Would recommend
Eugene Bennett 👑
2w ago
★★★★★

Finally found the right POS

Been using PayPal Zettle for 20 months now and couldn't be happier. The menu customization is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Menu customization
- Staff scheduling
- Mobile ordering
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Sarah Martinez ⭐
3w ago
★★★★☆

Great system with minor issues

Good system, good support. The happy hour pricing is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Online ordering integration
- Staff scheduling
- Guest profiles

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Derek Park 👑
3w ago
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in inventory tracking. Still working out some kinks with integration options are limited.

👍 Pros

- Mobile ordering
- Kitchen printer routing
- Reliable
- Modern interface

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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✓ Would recommend
Diana Carter 👑
Oct 31, 2025
★★★★☆

Great system with minor issues

Four stars because there's always room for improvement. That said, PayPal Zettle handles our sushi restaurant well. staff scheduling is a highlight.

👍 Pros

- Table management
- Menu customization
- Course firing
- Guest profiles
- Easy to use

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend