📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Dorothy Perry 👑
5d ago
★★★★☆

Solid choice overall

Good system, good support. The online ordering integration is what sold us. Would love to see better customer support hours are limited in future updates.

👍 Pros

- Table management
- Menu customization
- Reservation system
- Real-time reporting

👎 Cons

- Some features require add-ons
- Integration options are limited

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Stephanie Hill 👑
1w ago
★★★★★

Best decision for our business

Our taco shop does 200+ transactions daily. PayPal Zettle never skips a beat. table management saves us hours every week.

👍 Pros

- Menu customization
- Split check feature
- Kitchen printer routing
- Modifier handling
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Joyce Ross 👑
1w ago
★★★★★

Exceeded expectations

We run a busy restaurant and PayPal Zettle handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Tip management
- Guest profiles
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Sharon Walker 👑
1w ago
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in staff scheduling. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Mobile ordering
- Modifier handling
- Course firing
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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Henry Russell 👑
1w ago
★★★★☆

Great system with minor issues

Great kitchen display system, decent loyalty program. Support could be faster but they do resolve issues. Good value for a pizzeria.

👍 Pros

- Split check feature
- Guest profiles
- Affordable
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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Harold Mitchell 👑
1w ago
★★★★☆

Works great for us

Solid POS system. inventory tracking is excellent, real-time reporting could use some improvement. Still recommend for cafe.

👍 Pros

- Kitchen display system
- Online ordering integration
- Happy hour pricing
- Affordable
- Quick setup

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Stephanie Hill 👑
1w ago
★★★★☆

Does the job well

Happy with our purchase. PayPal Zettle runs our coffee shop smoothly. The reservation system took some getting used to but works well now.

👍 Pros

- Reservation system
- Real-time reporting
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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Angela Reed 👑
1w ago
★★★★☆

Reliable and functional

We've been on PayPal Zettle for 6 months. Does everything we need. table management is great, wish the reporting could be more detailed was better.

👍 Pros

- Online ordering integration
- Staff scheduling
- Real-time reporting
- Kitchen printer routing
- Reliable

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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Raymond White 👑
1w ago
★★★★☆

Does the job well

Good POS for the price. inventory tracking is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Staff scheduling
- Real-time reporting
- Good support
- Modern interface

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Michelle Hughes 👑
1w ago
★★★★★

Love this system

Hands down the best POS for bakery. We've tried Square and Toast before settling on PayPal Zettle. Much better fit for our needs.

👍 Pros

- Online ordering integration
- Menu customization
- Reliable

👎 Cons

- None so far

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✓ Would recommend