📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Nicole Carter 👑
Mar 16, 2023
★★★★★

Love this system

The reservation system feature alone pays for itself. Add in tableside ordering and it's a no-brainer for any coffee shop.

👍 Pros

- Menu customization
- Mobile ordering
- Loyalty program
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Marie Foster 👑
Feb 23, 2023
★★★★★

Perfect for our needs

We run a busy bar and PayPal Zettle handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Delivery integration
- Tableside ordering
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Scott Anderson 👑
Feb 23, 2023
★★★★★

Game changer for us

Quick service, reliable hardware, excellent split check feature. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Tip management
- Waitlist management
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Patrick Lee 👑
Feb 23, 2023
★★★★★

Outstanding product

Switched from Aloha to PayPal Zettle last year. Best decision we made. kitchen display system and real-time reporting have streamlined our entire operation.

👍 Pros

- Kitchen display system
- Tip management
- Real-time reporting
- Waitlist management
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Ruth Powell 👑
Feb 23, 2023
★★★★☆

Reliable and functional

We've been on PayPal Zettle for 3 months. Does everything we need. tip management is great, wish the hardware is a bit pricey was better.

👍 Pros

- Menu customization
- Modifier handling
- Quick setup

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend
Nancy Peterson 👑
Jan 12, 2023
★★★★★

Finally found the right POS

Been using PayPal Zettle for 14 months now and couldn't be happier. The online ordering integration is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Tip management
- Inventory tracking
- Loyalty program
- Kitchen printer routing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Robert Perez 👑
Dec 21, 2022
★★★★★

Worth every penny

Owner of cafe here. PayPal Zettle has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Kitchen display system
- Tip management
- Real-time reporting

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Joyce Ross 👑
Dec 21, 2022
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in staff scheduling. Still working out some kinks with the learning curve was steep.

👍 Pros

- Tip management
- Reservation system
- Mobile ordering
- Reliable

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend
Nancy Jenkins 👑
Nov 29, 2022
★★★★★

Finally found the right POS

Implemented PayPal Zettle across all 6 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Online ordering integration
- Menu customization
- Real-time reporting
- Kitchen printer routing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Rebecca Anderson 👑
Nov 29, 2022
★★★★☆

Does the job well

Does what it promises. The kitchen display system is particularly useful for our taco shop. Minor gripes but overall satisfied.

👍 Pros

- Split check feature
- Inventory tracking
- Happy hour pricing
- Good support
- Affordable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- The learning curve was steep

Was this helpful?
✓ Would recommend