📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Aaron Wood 👑
Jun 6, 2023
★★★★★

Love this system

Our accountant loves the inventory tracking. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Kitchen printer routing
- Waitlist management
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Jack Hall 👑
Jun 6, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but happy hour pricing and course firing work exactly as advertised.

👍 Pros

- Menu customization
- Staff scheduling
- Course firing
- Easy to use

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Benjamin Turner 👑
Jun 6, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but split check feature and kitchen printer routing work exactly as advertised.

👍 Pros

- Loyalty program
- Real-time reporting
- Waitlist management

👎 Cons

- The learning curve was steep

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✓ Would recommend
Michelle Hughes 👑
May 17, 2023
★☆☆☆☆

Avoid at all costs

Terrible experience. System down more than it's up. slow transaction processing is apparently a known issue they won't fix.

👍 Pros

- Staff scheduling
- Mobile ordering
- Delivery integration

👎 Cons

- Hardware is a bit pricey
- Printer connectivity problems
- Payment terminal disconnects

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✓ Would recommend
Mike Chen ⭐
Apr 26, 2023
★★★★★

Love this system

Switched from Toast to PayPal Zettle last year. Best decision we made. staff scheduling and delivery integration have streamlined our entire operation.

👍 Pros

- Menu customization
- Tip management
- Tableside ordering
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Diana Lee 🌱
Apr 26, 2023
★★★★☆

Reliable and functional

Great kitchen display system, decent kitchen printer routing. Support could be faster but they do resolve issues. Good value for a cafe.

👍 Pros

- Kitchen display system
- Easy to use
- Good support

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Integration options are limited

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✓ Would recommend
Rachel Barnes 👑
Apr 26, 2023
★★★☆☆

Not bad, not great

It works, but that's about it. happy hour pricing is decent. We expected more from modifier handling based on the demos.

👍 Pros

- Staff scheduling
- Delivery integration
- Modern interface

👎 Cons

- The mobile app needs work

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✓ Would recommend
Nicole Nelson 👑
Apr 6, 2023
★★★★★

Game changer for us

Been using PayPal Zettle for 7 months now and couldn't be happier. The staff scheduling is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Tip management
- Reservation system
- Kitchen printer routing
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Dennis Brown 👑
Apr 6, 2023
★★★★☆

Good value for money

Good POS for the price. happy hour pricing is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Kitchen display system
- Modifier handling
- Good support

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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✓ Would recommend
Amy Powell 👑
Mar 16, 2023
★★★★★

Perfect for our needs

Five stars because they earned it. Been with PayPal Zettle for 3 years. Every update makes the system better.

👍 Pros

- Real-time reporting
- Tableside ordering
- Course firing

👎 Cons

- None so far

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✓ Would recommend