📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Rebecca Bennett 👑
Dec 11, 2023
★★★★★

Highly recommend PayPal Zettle

Our accountant loves the menu customization. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Online ordering integration
- Real-time reporting
- Tableside ordering
- Kitchen printer routing
- Reliable

👎 Cons

- None so far

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Amanda Foster ⭐
Nov 23, 2023
★★★★★

Highly recommend PayPal Zettle

Implemented PayPal Zettle across all 8 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Table management
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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Tom Bradley ⭐
Nov 23, 2023
★★☆☆☆

Expected more

Save yourself the trouble. PayPal Zettle has potential but integration failures with third-party apps and poor support make it not worth it.

👍 Pros

- Easy to use

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Slow transaction processing

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Kyle Thomas 👑
Nov 5, 2023
★★★★★

Excellent POS system!

Our accountant loves the table management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Mobile ordering
- Loyalty program
- Course firing
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Diana Carter 👑
Nov 5, 2023
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in online ordering integration. Still working out some kinks with the mobile app needs work.

👍 Pros

- Inventory tracking
- Mobile ordering
- Modifier handling
- Waitlist management
- Guest profiles

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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Nancy Park 👑
Nov 5, 2023
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. PayPal Zettle handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Mobile ordering
- Good support

👎 Cons

- Setup took longer than expected
- Receipt customization is basic
- Integration options are limited

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Helen Martinez 👑
Oct 18, 2023
★★★★☆

Good value for money

Great staff scheduling, decent course firing. Support could be faster but they do resolve issues. Good value for a restaurant.

👍 Pros

- Inventory tracking
- Delivery integration
- Course firing
- Guest profiles
- Modern interface

👎 Cons

- Offline mode is limited
- Integration options are limited

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Steve Park ⭐
Sep 11, 2023
★★★★★

Worth every penny

Owner of taco shop here. PayPal Zettle has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Mobile ordering
- Quick setup

👎 Cons

- None so far

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Janet Rivera 👑
Sep 11, 2023
★★★★★

Exceeded expectations

The reservation system feature alone pays for itself. Add in real-time reporting and it's a no-brainer for any pizzeria.

👍 Pros

- Table management
- Reservation system
- Mobile ordering

👎 Cons

- None so far

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Karen Ross 👑
Sep 11, 2023
★★★★★

Love this system

Our accountant loves the online ordering integration. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Kitchen display system
- Course firing
- Waitlist management
- Easy to use

👎 Cons

- None so far

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✓ Would recommend