📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Tyler King 👑
Jul 10, 2024
★★★★☆

Works great for us

Overall very happy with PayPal Zettle. The split check feature works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Kitchen display system
- Tip management
- Staff scheduling

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Receipt customization is basic

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Scott Anderson 👑
Jun 25, 2024
★★★★★

Highly recommend PayPal Zettle

Family fine dining establishment for 30 years. PayPal Zettle modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Table management
- Happy hour pricing
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Lauren Powell 👑
May 26, 2024
★★★★★

Excellent POS system!

Five stars because they earned it. Been with PayPal Zettle for 2 years. Every update makes the system better.

👍 Pros

- Tip management
- Staff scheduling
- Delivery integration
- Kitchen printer routing
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Sarah Martinez ⭐
May 26, 2024
★★★★★

Exceeded expectations

Coming from an old-school register, PayPal Zettle was a game changer. Easy setup, great training, and the table management is fantastic.

👍 Pros

- Staff scheduling
- Course firing
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Sharon Walker 👑
May 26, 2024
★★★★★

Worth every penny

Hands down the best POS for cafe. We've tried Square and Toast before settling on PayPal Zettle. Much better fit for our needs.

👍 Pros

- Mobile ordering
- Real-time reporting
- Delivery integration
- Reliable
- Quick setup

👎 Cons

- None so far

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Michelle Reed 👑
May 10, 2024
★★★★★

Outstanding product

Implemented PayPal Zettle across all 6 locations. Consistent performance and the inventory tracking makes multi-store management easy.

👍 Pros

- Table management
- Menu customization
- Split check feature
- Happy hour pricing

👎 Cons

- None so far

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Rachel Rivera 👑
May 10, 2024
★★★★☆

Great system with minor issues

Four stars because there's always room for improvement. That said, PayPal Zettle handles our sushi restaurant well. tip management is a highlight.

👍 Pros

- Kitchen display system
- Menu customization
- Split check feature
- Guest profiles
- Quick setup

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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✓ Would recommend
Ashley Graham 👑
May 10, 2024
★★★☆☆

Decent but frustrating

Mixed feelings about PayPal Zettle. The online ordering integration is great but we've had issues with inventory sync issues between locations. Support helped eventually.

👍 Pros

- Real-time reporting
- Reliable
- Affordable

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Tyler King 👑
Apr 24, 2024
★★★★★

Perfect for our needs

Switched from MICROS to PayPal Zettle last year. Best decision we made. inventory tracking and mobile ordering have streamlined our entire operation.

👍 Pros

- Waitlist management
- Guest profiles
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Marcus Cooper 👑
Apr 8, 2024
★★★★★

Exceeded expectations

Family coffee shop for 30 years. PayPal Zettle modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Menu customization
- Reservation system
- Happy hour pricing
- Tableside ordering
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend