📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Carlos Hughes 👑
Oct 30, 2024
★★★★★

Love this system

Family sushi restaurant for 30 years. PayPal Zettle modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Course firing
- Good support
- Modern interface

👎 Cons

- None so far

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Jennifer Carter 👑
Oct 17, 2024
★★★★★

Excellent POS system!

Our diner does 200+ transactions daily. PayPal Zettle never skips a beat. reservation system saves us hours every week.

👍 Pros

- Table management
- Online ordering integration
- Staff scheduling
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Carlos Rodriguez ⭐
Oct 17, 2024
★★★★☆

Solid choice overall

Good system, good support. The tip management is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Affordable

👎 Cons

- The learning curve was steep
- Offline mode is limited

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✓ Would recommend
Karen Lewis 👑
Oct 17, 2024
★★☆☆☆

Looking for alternatives

Looking to switch away from PayPal Zettle. credit card processing failures happens weekly. table management is okay but not worth the hassle.

👍 Pros

- Kitchen display system
- Menu customization
- Inventory tracking

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Credit card processing failures
- Reports showing incorrect data
- Payment terminal disconnects

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Sharon Walker 👑
Oct 4, 2024
★★★★★

Best decision for our business

The happy hour pricing feature alone pays for itself. Add in delivery integration and it's a no-brainer for any taco shop.

👍 Pros

- Table management
- Online ordering integration
- Good support
- Affordable

👎 Cons

- None so far

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Raymond White 👑
Oct 4, 2024
★★★★★

Excellent POS system!

If you're on the fence about PayPal Zettle, just do it. We were hesitant at first but the online ordering integration and waitlist management won us over.

👍 Pros

- Happy hour pricing
- Modifier handling
- Course firing
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Tom Bradley ⭐
Oct 4, 2024
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, PayPal Zettle handles our sushi restaurant well. kitchen display system is a highlight.

👍 Pros

- Course firing
- Good support
- Reliable
- Modern interface

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Paul Graham 👑
Oct 4, 2024
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in inventory tracking. Still working out some kinks with customer support hours are limited.

👍 Pros

- Table management
- Tableside ordering
- Waitlist management
- Good support
- Quick setup

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Mike Chen ⭐
Oct 4, 2024
★★★☆☆

Some pros, some cons

Functional but underwhelming. split check feature sold us on PayPal Zettle but the reality of inventory sync issues between locations wasn't mentioned in sales.

👍 Pros

- Reliable

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Helen Martinez 👑
Sep 20, 2024
★★★★★

Best decision for our business

Owner of restaurant here. PayPal Zettle has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Online ordering integration
- Menu customization
- Inventory tracking
- Affordable

👎 Cons

- None so far

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✓ Would recommend