📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Susan Johnson 👑
Jan 13, 2025
★★★★★

Finally found the right POS

Implemented PayPal Zettle across all 5 locations. Consistent performance and the online ordering integration makes multi-store management easy.

👍 Pros

- Online ordering integration
- Inventory tracking
- Loyalty program
- Real-time reporting

👎 Cons

- None so far

Frances Chen 👑
Jan 1, 2025
★★★★☆

Good POS, room to improve

Happy with our purchase. PayPal Zettle runs our bar smoothly. The inventory tracking took some getting used to but works well now.

👍 Pros

- Tip management
- Happy hour pricing
- Course firing
- Easy to use
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Integration options are limited

Amanda Wright 👑
Jan 1, 2025
★★★☆☆

Not bad, not great

Middle of the road. PayPal Zettle works for basic restaurant needs. If you need advanced kitchen display system, look elsewhere.

👍 Pros

- Tableside ordering

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Integration options are limited

Laura Jackson 👑
Jan 1, 2025
★★★☆☆

Average experience

Mixed feelings about PayPal Zettle. The menu customization is great but we've had issues with inventory sync issues between locations. Support helped eventually.

👍 Pros

- Menu customization
- Easy to use

👎 Cons

- Offline mode is limited

Aaron Wood 👑
Dec 20, 2024
★★★★★

Worth every penny

Implemented PayPal Zettle across all 7 locations. Consistent performance and the online ordering integration makes multi-store management easy.

👍 Pros

- Reservation system
- Reliable
- Quick setup

👎 Cons

- None so far

Maria Butler 👑
Dec 8, 2024
★★★★★

Outstanding product

Family restaurant for 30 years. PayPal Zettle modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Staff scheduling
- Affordable

👎 Cons

- None so far

Amy Reed 👑
Nov 25, 2024
★★★★★

Worth every penny

The staff scheduling feature alone pays for itself. Add in course firing and it's a no-brainer for any bistro.

👍 Pros

- Table management
- Easy to use
- Reliable

👎 Cons

- None so far

Jerry Green 👑
Nov 25, 2024
★★★★☆

Does the job well

Happy with our purchase. PayPal Zettle runs our taco shop smoothly. The staff scheduling took some getting used to but works well now.

👍 Pros

- Real-time reporting
- Delivery integration
- Modifier handling
- Waitlist management

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

Catherine Kim 👑
Nov 12, 2024
★★★★★

Worth every penny

Been using PayPal Zettle for 24 months now and couldn't be happier. The menu customization is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Kitchen display system
- Loyalty program
- Affordable

👎 Cons

- None so far

Jerry Stewart 👑
Nov 12, 2024
★★★★★

Best decision for our business

Five stars because they earned it. Been with PayPal Zettle for 2 years. Every update makes the system better.

👍 Pros

- Menu customization
- Happy hour pricing
- Affordable

👎 Cons

- None so far