📊 Rating Breakdown

5 stars
91
4 stars
63
3 stars
18
2 stars
5
1 stars
4

📝 User Reviews (181)

Raymond Harris 👑
2d ago
★★★★★

Outstanding product

Family sushi restaurant for 30 years. PayPal Zettle modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Staff scheduling
- Real-time reporting
- Modifier handling
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Heather Brooks 👑
2d ago
★★★★☆

Works great for us

Four months in and PayPal Zettle is working well. Staff trained quickly on the inventory tracking. Wish setup took longer than expected was included.

👍 Pros

- Menu customization
- Reservation system
- Mobile ordering
- Delivery integration
- Good support

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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✓ Would recommend
Ashley Miller 👑
2d ago
★★★★☆

Works great for us

Does what it promises. The reservation system is particularly useful for our food truck. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Menu customization
- Loyalty program
- Delivery integration

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Jennifer Wright 👑
2d ago
★★★★☆

Recommended with caveats

Good system, good support. The tip management is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Menu customization
- Split check feature
- Mobile ordering
- Delivery integration
- Course firing

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Customer support hours are limited

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Emily Foster 👑
3d ago
★★★★★

Love this system

Five stars because they earned it. Been with PayPal Zettle for 5 years. Every update makes the system better.

👍 Pros

- Easy to use
- Good support
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Rachel Green 🌱
3d ago
★★★★★

Best decision for our business

Hands down the best POS for fast casual spot. We've tried Square and Toast before settling on PayPal Zettle. Much better fit for our needs.

👍 Pros

- Inventory tracking
- Staff scheduling
- Course firing
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Luis Zhang 👑
3d ago
★★★★★

Worth every penny

Quick service, reliable hardware, excellent reservation system. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Kitchen printer routing
- Waitlist management
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Rachel Barnes 👑
3d ago
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. inventory tracking is good. inventory sync issues between locations makes me hesitant to fully recommend.

👍 Pros

- Loyalty program
- Affordable

👎 Cons

- Integration options are limited

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Carlos Ford 👑
4d ago
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but kitchen display system and tableside ordering work exactly as advertised.

👍 Pros

- Table management
- Online ordering integration
- Course firing
- Waitlist management
- Quick setup

👎 Cons

- The mobile app needs work

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✓ Would recommend
Rebecca Anderson 👑
4d ago
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the online ordering integration demo but real-world performance is poor. slow transaction processing constantly.

👍 Pros

- Kitchen display system
- Real-time reporting

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- The learning curve was steep
- Offline mode is limited
- Integration options are limited

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✓ Would recommend