📊 Rating Breakdown

5 stars
14
4 stars
24
3 stars
20
2 stars
7
1 stars
3

📝 User Reviews (68)

Jennifer Walsh ⭐
Aug 4, 2023
★★☆☆☆

Looking for alternatives

Looking to switch away from Paychex. slow transaction processing happens weekly. layaway feature is okay but not worth the hassle.

👍 Pros

- Customer database

👎 Cons

- Offline mode is limited
- Inventory sync issues between locations
- Data loss after updates

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Susan Collins 👑
Jun 26, 2023
★★★☆☆

Room for improvement

Middle of the road. Paychex works for basic pet store needs. If you need advanced employee management, look elsewhere.

👍 Pros

- Multi-location sync
- Matrix inventory
- Discount scheduling

👎 Cons

- Receipt customization is basic

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Marcus Johnson 🌱
Apr 6, 2023
★★★★★

Game changer for us

If you're on the fence about Paychex, just do it. We were hesitant at first but the multi-location sync and e-commerce integration won us over.

👍 Pros

- Employee management
- E-commerce integration
- Commission tracking
- Time clock
- Modern interface

👎 Cons

- None so far

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Nancy Park 👑
Apr 6, 2023
★★★★★

Excellent POS system!

Been using Paychex for 11 months now and couldn't be happier. The inventory management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Vendor management
- Commission tracking
- Modern interface
- Quick setup

👎 Cons

- None so far

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Marcus Powell 👑
Jan 12, 2023
★★★★★

Best decision for our business

Family jewelry store for 30 years. Paychex modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Customer tracking
- Purchase orders
- Layaway feature
- Stock alerts

👎 Cons

- None so far

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Elizabeth Green 👑
Jan 12, 2023
★★★☆☆

It's okay

Functional but underwhelming. inventory management sold us on Paychex but the reality of login issues for staff wasn't mentioned in sales.

👍 Pros

- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

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Sandra Cooper 👑
Jan 12, 2023
★★★☆☆

Room for improvement

It works, but that's about it. layaway feature is decent. We expected more from e-commerce integration based on the demos.

👍 Pros

- Customer tracking
- Gift card system
- Easy to use

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

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Nicole Nelson 👑
Dec 21, 2022
★★★★★

Highly recommend Paychex

Quick service, reliable hardware, excellent multi-location sync. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Stock alerts
- Loyalty rewards
- Price labeling
- Discount scheduling
- Quick setup

👎 Cons

- None so far

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✓ Would recommend