📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
28
2 stars
9
1 stars
5

📝 User Reviews (92)

Luis Zhang 👑
Aug 23, 2023
★☆☆☆☆

Avoid at all costs

Do not buy. slow transaction processing crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Inventory management
- Price labeling
- Matrix inventory

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited
- System crashes during peak hours

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✓ Would recommend
Janet Park 👑
Aug 4, 2023
★★★★★

Finally found the right POS

Switched from Toast to PAX Technology last year. Best decision we made. stock alerts and time clock have streamlined our entire operation.

👍 Pros

- Gift card system
- Loyalty rewards
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Frances Chen 👑
Aug 4, 2023
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. stock alerts is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Matrix inventory
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend
Tyler Morgan 👑
Jul 15, 2023
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, PAX Technology handles our liquor store well. barcode scanning is a highlight.

👍 Pros

- E-commerce integration
- Discount scheduling
- Good support
- Reliable

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited

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✓ Would recommend
Janet Rivera 👑
May 17, 2023
★★★★☆

Good POS, room to improve

Does what it promises. The multi-location sync is particularly useful for our retail store. Minor gripes but overall satisfied.

👍 Pros

- Returns processing
- E-commerce integration
- Time clock
- Easy to use
- Affordable

👎 Cons

- The mobile app needs work
- Receipt customization is basic

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✓ Would recommend
Emily Zhang ⭐
Apr 26, 2023
★★★★☆

Solid choice overall

Happy with our purchase. PAX Technology runs our grocery store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Purchase orders
- E-commerce integration
- Commission tracking
- Easy to use

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Kyle Thomas 👑
Apr 26, 2023
★★★☆☆

Mixed feelings

We use PAX Technology for our convenience store. returns processing is useful. However, slow transaction processing has caused headaches. Looking at alternatives.

👍 Pros

- Barcode scanning
- Returns processing
- Quick setup

👎 Cons

- Integration options are limited

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✓ Would recommend
Carlos Hughes 👑
Mar 16, 2023
★★★☆☆

Average experience

Decent system with some frustrating limitations. returns processing is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Matrix inventory
- Discount scheduling

👎 Cons

- Integration options are limited

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✓ Would recommend
Luis King 👑
Feb 2, 2023
★★★★☆

Recommended with caveats

Happy with our purchase. PAX Technology runs our retail store smoothly. The layaway feature took some getting used to but works well now.

👍 Pros

- Inventory management
- Multi-location sync
- Purchase orders
- Stock alerts
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Joyce Davis 👑
Dec 21, 2022
★★★☆☆

It's okay

Average POS system. Does the basics fine. returns processing works well but login issues for staff has been frustrating. Considering options.

👍 Pros

- Loyalty rewards
- Matrix inventory
- Affordable

👎 Cons

- Integration options are limited

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✓ Would recommend