📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
28
2 stars
9
1 stars
5

📝 User Reviews (92)

Amy Reed 👑
May 26, 2024
★★★★☆

Good value for money

Happy with our purchase. PAX Technology runs our grocery store smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Employee management
- Returns processing
- Price labeling
- Matrix inventory

👎 Cons

- Customer support hours are limited

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Tiffany Wright 👑
Apr 24, 2024
★★☆☆☆

Not as advertised

Looking to switch away from PAX Technology. integration failures with third-party apps happens weekly. layaway feature is okay but not worth the hassle.

👍 Pros

- Time clock
- Good support
- Affordable

👎 Cons

- The learning curve was steep
- Integration options are limited
- Reports showing incorrect data
- Integration failures with third-party apps
- Payment terminal disconnects

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Rebecca Bennett 👑
Apr 8, 2024
★★★★★

Best decision for our business

The gift card system feature alone pays for itself. Add in price labeling and it's a no-brainer for any sporting goods store.

👍 Pros

- Multi-location sync
- Employee management
- Gift card system
- Sales analytics

👎 Cons

- None so far

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Eugene Hill 👑
Mar 23, 2024
★★★★☆

Reliable and functional

Four months in and PAX Technology is working well. Staff trained quickly on the employee management. Wish reporting could be more detailed was included.

👍 Pros

- Price labeling
- Discount scheduling
- Good support

👎 Cons

- Offline mode is limited

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Michelle Hughes 👑
Mar 6, 2024
★★★★☆

Happy with PAX Technology

Happy with our purchase. PAX Technology runs our bookstore smoothly. The employee management took some getting used to but works well now.

👍 Pros

- Layaway feature
- Vendor management
- Modern interface

👎 Cons

- The mobile app needs work

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Dennis Brown 👑
Feb 18, 2024
★★★☆☆

It's okay

Middle of the road. PAX Technology works for basic jewelry store needs. If you need advanced returns processing, look elsewhere.

👍 Pros

- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Integration options are limited

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Nathan Foster 👑
Feb 1, 2024
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. PAX Technology handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Vendor management

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons

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Brenda Park 👑
Dec 11, 2023
★★★★★

Love this system

The inventory management feature alone pays for itself. Add in loyalty rewards and it's a no-brainer for any bookstore.

👍 Pros

- Barcode scanning
- Layaway feature
- Price labeling
- Modern interface
- Quick setup

👎 Cons

- None so far

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Nancy Sanders 👑
Dec 11, 2023
★★★★☆

Mostly satisfied

Good system, good support. The purchase orders is what sold us. Would love to see better hardware is a bit pricey in future updates.

👍 Pros

- Inventory management
- Loyalty rewards
- Customer database
- Time clock

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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Rachel Green 🌱
Dec 11, 2023
★★★★☆

Good value for money

Four stars because there's always room for improvement. That said, PAX Technology handles our clothing store well. multi-location sync is a highlight.

👍 Pros

- Purchase orders
- Layaway feature
- Matrix inventory

👎 Cons

- Setup took longer than expected

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✓ Would recommend