📊 Rating Breakdown

5 stars
18
4 stars
32
3 stars
28
2 stars
9
1 stars
5

📝 User Reviews (92)

Emily Zhang ⭐
Mar 21, 2025
★★★★★

Perfect for our needs

Family pet store for 30 years. PAX Technology modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Returns processing
- Commission tracking
- Good support

👎 Cons

- None so far

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✓ Would recommend
Jessica Price 👑
Mar 21, 2025
★★★★☆

Works great for us

Great purchase orders, decent loyalty rewards. Support could be faster but they do resolve issues. Good value for a boutique.

👍 Pros

- Multi-location sync
- Purchase orders
- Sales analytics
- Commission tracking
- Discount scheduling

👎 Cons

- Offline mode is limited

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Willie Long 👑
Mar 11, 2025
★★★★★

Outstanding product

Implemented PAX Technology across all 7 locations. Consistent performance and the purchase orders makes multi-store management easy.

👍 Pros

- Inventory management
- Barcode scanning
- Customer tracking
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Dennis Perry 👑
Mar 11, 2025
★★★★☆

Happy with PAX Technology

Solid POS system. gift card system is excellent, time clock could use some improvement. Still recommend for jewelry store.

👍 Pros

- Customer tracking
- Commission tracking
- Time clock

👎 Cons

- Some features require add-ons

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✓ Would recommend
Sandra Nguyen 👑
Feb 17, 2025
★★☆☆☆

Expected more

Two stars because it occasionally works. integration failures with third-party apps is a constant battle. Support takes days to respond.

👍 Pros

- Customer tracking
- Employee management
- Layaway feature

👎 Cons

- Customer support hours are limited
- Credit card processing failures
- Reports showing incorrect data

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✓ Would recommend
Susan Johnson 👑
Jan 25, 2025
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, PAX Technology handles our retail store well. gift card system is a highlight.

👍 Pros

- Customer tracking
- Multi-location sync
- Purchase orders
- Easy to use
- Quick setup

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Carlos Ford 👑
Jan 13, 2025
★★★★☆

Recommended with caveats

Does what it promises. The purchase orders is particularly useful for our hardware store. Minor gripes but overall satisfied.

👍 Pros

- Multi-location sync
- Gift card system
- Vendor management
- Time clock
- Modern interface

👎 Cons

- The mobile app needs work
- The learning curve was steep

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✓ Would recommend
Harold Nguyen 👑
Jan 1, 2025
★★★☆☆

Not bad, not great

Middle of the road. PAX Technology works for basic toy store needs. If you need advanced gift card system, look elsewhere.

👍 Pros

- Gift card system

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
Brenda Johnson 👑
Dec 8, 2024
★★★★★

Outstanding product

Coming from an old-school register, PAX Technology was a game changer. Easy setup, great training, and the inventory management is fantastic.

👍 Pros

- Barcode scanning
- Multi-location sync
- Purchase orders
- Employee management

👎 Cons

- None so far

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✓ Would recommend
Adam Flores 👑
Dec 8, 2024
★★★★☆

Happy with PAX Technology

Great returns processing, decent vendor management. Support could be faster but they do resolve issues. Good value for a bookstore.

👍 Pros

- Discount scheduling
- Reliable
- Affordable

👎 Cons

- The mobile app needs work
- Integration options are limited

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✓ Would recommend