📊 Rating Breakdown

5 stars
33
4 stars
23
3 stars
7
2 stars
2
1 stars
1

📝 User Reviews (66)

Janet Rivera 👑
2d ago
★★★★★

Highly recommend PAR Brink

If you're on the fence about PAR Brink, just do it. We were hesitant at first but the happy hour pricing and modifier handling won us over.

👍 Pros

- Kitchen display system
- Kitchen printer routing
- Course firing
- Quick setup

👎 Cons

- None so far

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Stephanie Hill 👑
3d ago
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, PAR Brink handles our food truck well. online ordering integration is a highlight.

👍 Pros

- Kitchen display system
- Online ordering integration
- Reservation system
- Kitchen printer routing
- Guest profiles

👎 Cons

- Offline mode is limited

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Rachel Rivera 👑
4d ago
★★★★☆

Recommended with caveats

Four months in and PAR Brink is working well. Staff trained quickly on the online ordering integration. Wish reporting could be more detailed was included.

👍 Pros

- Menu customization
- Happy hour pricing
- Reliable

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

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Dorothy Scott 👑
1w ago
★★★★★

Best decision for our business

Our accountant loves the tip management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Tableside ordering

👎 Cons

- None so far

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Brenda Walker 👑
1w ago
★★★★★

Love this system

Our cafe does 200+ transactions daily. PAR Brink never skips a beat. reservation system saves us hours every week.

👍 Pros

- Table management
- Kitchen printer routing
- Easy to use
- Reliable

👎 Cons

- None so far

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Kyle Thomas 👑
1w ago
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. PAR Brink handles transactions fine but slow transaction processing is a real problem.

👍 Pros

- Staff scheduling
- Course firing

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited

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Harold Nguyen 👑
1w ago
★★★★☆

Great system with minor issues

Solid POS system. online ordering integration is excellent, waitlist management could use some improvement. Still recommend for coffee shop.

👍 Pros

- Table management
- Kitchen display system
- Online ordering integration
- Happy hour pricing
- Modern interface

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Offline mode is limited

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Miguel Rodriguez 👑
Oct 31, 2025
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in split check feature. Still working out some kinks with hardware is a bit pricey.

👍 Pros

- Split check feature
- Mobile ordering
- Delivery integration

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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Elizabeth Green 👑
Oct 31, 2025
★★☆☆☆

Frustrating experience

Disappointing experience with PAR Brink. The staff scheduling rarely works as advertised. integration failures with third-party apps has cost us customers.

👍 Pros

- Delivery integration

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Credit card processing failures
- Slow transaction processing
- Integration failures with third-party apps

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✓ Would recommend
Emily Foster 👑
Oct 28, 2025
★★★★☆

Great system with minor issues

Good POS for the price. split check feature is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Reservation system
- Modifier handling
- Affordable

👎 Cons

- Reporting could be more detailed
- Some features require add-ons

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✓ Would recommend