📊 Rating Breakdown

5 stars
29
4 stars
33
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (82)

Jonathan Taylor 👑
Apr 26, 2023
★★★★☆

Happy with Paladin

Reliable and straightforward. Not the flashiest POS but purchase orders and vendor management work exactly as advertised.

👍 Pros

- Customer tracking
- Returns processing
- Sales analytics
- Price labeling
- Matrix inventory

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Kyle Thomas 👑
Apr 26, 2023
★★★★☆

Does the job well

Overall very happy with Paladin. The purchase orders works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Inventory management
- Customer tracking
- Quick setup

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

Was this helpful?
✓ Would recommend
Tom Barnes 👑
Apr 6, 2023
★★★★★

Worth every penny

Our toy store does 200+ transactions daily. Paladin never skips a beat. returns processing saves us hours every week.

👍 Pros

- Multi-location sync
- Returns processing
- Discount scheduling
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Harold Nguyen 👑
Apr 6, 2023
★★★★★

Best decision for our business

Hands down the best POS for gift shop. We've tried Square and Toast before settling on Paladin. Much better fit for our needs.

👍 Pros

- Multi-location sync
- Stock alerts
- Vendor management
- Commission tracking
- Matrix inventory

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Eric White 👑
Apr 6, 2023
★★★★☆

Mostly satisfied

Good POS for the price. gift card system is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Multi-location sync
- Price labeling
- Discount scheduling
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

Was this helpful?
✓ Would recommend
Marcus Turner 👑
Mar 16, 2023
★★★★★

Game changer for us

Third POS system we've tried. Finally found the right one with Paladin. The multi-location sync alone was worth the switch.

👍 Pros

- E-commerce integration
- Sales analytics
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Melissa Murphy 👑
Mar 16, 2023
★★★★☆

Happy with Paladin

Four months in and Paladin is working well. Staff trained quickly on the purchase orders. Wish hardware is a bit pricey was included.

👍 Pros

- Barcode scanning
- Gift card system
- Layaway feature
- Quick setup

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Laura Sanders 👑
Mar 16, 2023
★★★★☆

Happy with Paladin

Happy with our purchase. Paladin runs our hardware store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Vendor management
- Commission tracking
- Matrix inventory
- Affordable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Christina Martin 👑
Jan 12, 2023
★★★★★

Finally found the right POS

We run a busy clothing store and Paladin handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Inventory management
- Price labeling
- Customer database
- Good support
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amy Simmons 👑
Jan 12, 2023
★★★★☆

Recommended with caveats

Good POS for the price. inventory management is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Employee management
- Stock alerts
- Time clock
- Good support
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

Was this helpful?
✓ Would recommend