📊 Rating Breakdown

5 stars
29
4 stars
33
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (82)

Karen Lewis 👑
Sep 11, 2023
★★☆☆☆

Looking for alternatives

Regret switching to Paladin. The gift card system looked great but reports showing incorrect data has made daily operations difficult.

👍 Pros

- Discount scheduling

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Reports showing incorrect data
- Slow transaction processing
- Payment terminal disconnects

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Diane Anderson 👑
Aug 23, 2023
★★★★★

Worth every penny

Owner of hardware store here. Paladin has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Gift card system
- Commission tracking
- Easy to use

👎 Cons

- None so far

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Nancy Park 👑
Aug 23, 2023
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with the learning curve was steep.

👍 Pros

- Employee management
- Layaway feature
- Stock alerts
- E-commerce integration
- Good support

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep

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David Wright 👑
Jul 15, 2023
★★★★☆

Mostly satisfied

Solid POS system. employee management is excellent, customer database could use some improvement. Still recommend for hardware store.

👍 Pros

- Discount scheduling
- Easy to use
- Modern interface
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Kevin Watson 👑
Jun 26, 2023
★★★★☆

Good value for money

Solid POS system. returns processing is excellent, sales analytics could use some improvement. Still recommend for toy store.

👍 Pros

- Barcode scanning
- Layaway feature
- Commission tracking
- Modern interface

👎 Cons

- Customer support hours are limited

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Jessica Campbell 👑
Jun 6, 2023
★★★★☆

Reliable and functional

Overall very happy with Paladin. The inventory management works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- E-commerce integration
- Sales analytics
- Quick setup

👎 Cons

- Some features require add-ons
- Integration options are limited

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Carlos Murphy 👑
Jun 6, 2023
★★★★☆

Happy with Paladin

Great returns processing, decent time clock. Support could be faster but they do resolve issues. Good value for a thrift store.

👍 Pros

- Multi-location sync
- Stock alerts
- E-commerce integration
- Loyalty rewards
- Discount scheduling

👎 Cons

- Offline mode is limited

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Jessica Murphy 👑
Jun 6, 2023
★★★★☆

Mostly satisfied

Solid POS system. layaway feature is excellent, vendor management could use some improvement. Still recommend for sporting goods store.

👍 Pros

- Inventory management
- Gift card system
- Price labeling
- Affordable

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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Christina Martin 👑
Jun 6, 2023
★★★☆☆

Not bad, not great

Decent system with some frustrating limitations. inventory management is good. credit card processing failures makes me hesitant to fully recommend.

👍 Pros

- Gift card system

👎 Cons

- Receipt customization is basic

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Margaret Rivera 👑
May 17, 2023
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, Paladin handles our sporting goods store well. stock alerts is a highlight.

👍 Pros

- Stock alerts
- Vendor management
- Customer database
- Modern interface
- Quick setup

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend