📊 Rating Breakdown

5 stars
29
4 stars
33
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (82)

Lauren Powell 👑
Mar 6, 2024
★★★★★

Best decision for our business

Our accountant loves the barcode scanning. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Layaway feature
- E-commerce integration
- Loyalty rewards
- Affordable

👎 Cons

- None so far

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Jessica Campbell 👑
Mar 6, 2024
★★★★☆

Solid choice overall

Does what it promises. The barcode scanning is particularly useful for our toy store. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Multi-location sync
- Vendor management

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Customer support hours are limited

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James Sanders 👑
Feb 1, 2024
★★★☆☆

Some pros, some cons

Decent system with some frustrating limitations. multi-location sync is good. slow transaction processing makes me hesitant to fully recommend.

👍 Pros

- Multi-location sync

👎 Cons

- The mobile app needs work
- Some features require add-ons
- The learning curve was steep

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Raymond White 👑
Dec 29, 2023
★★★★★

Finally found the right POS

If you're on the fence about Paladin, just do it. We were hesitant at first but the customer tracking and commission tracking won us over.

👍 Pros

- Purchase orders
- Gift card system
- Matrix inventory
- Good support

👎 Cons

- None so far

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Carlos Jenkins 👑
Dec 11, 2023
★★★★★

Worth every penny

We run a busy grocery store and Paladin handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Inventory management
- Gift card system
- Price labeling

👎 Cons

- None so far

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Catherine Kim 👑
Dec 11, 2023
★★★★★

Perfect for our needs

If you're on the fence about Paladin, just do it. We were hesitant at first but the barcode scanning and e-commerce integration won us over.

👍 Pros

- Barcode scanning
- Time clock
- Modern interface

👎 Cons

- None so far

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Eric Coleman 👑
Nov 23, 2023
★★★★★

Love this system

The customer tracking feature alone pays for itself. Add in time clock and it's a no-brainer for any grocery store.

👍 Pros

- Multi-location sync
- Customer database
- Reliable

👎 Cons

- None so far

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Susan Wallace 👑
Nov 5, 2023
★★★★★

Outstanding product

Owner of jewelry store here. Paladin has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Purchase orders
- Discount scheduling

👎 Cons

- None so far

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James Sanders 👑
Sep 29, 2023
★★★★★

Best decision for our business

If you're on the fence about Paladin, just do it. We were hesitant at first but the employee management and time clock won us over.

👍 Pros

- Inventory management
- Returns processing
- E-commerce integration
- Discount scheduling

👎 Cons

- None so far

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Nancy Park 👑
Sep 29, 2023
★★★★☆

Works great for us

Overall very happy with Paladin. The employee management works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Multi-location sync
- Employee management
- Modern interface

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend