📊 Rating Breakdown

5 stars
29
4 stars
33
3 stars
12
2 stars
6
1 stars
2

📝 User Reviews (82)

Chris Green 👑
2d ago
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in multi-location sync. Still working out some kinks with the mobile app needs work.

👍 Pros

- Layaway feature
- Loyalty rewards
- Customer database
- Time clock

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Receipt customization is basic

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David Wright 👑
1w ago
★★★★☆

Happy with Paladin

We've been on Paladin for 13 months. Does everything we need. returns processing is great, wish the hardware is a bit pricey was better.

👍 Pros

- Inventory management
- Stock alerts
- Commission tracking
- Matrix inventory
- Easy to use

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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Elizabeth Mitchell 👑
1w ago
★★★★★

Love this system

Coming from an old-school register, Paladin was a game changer. Easy setup, great training, and the barcode scanning is fantastic.

👍 Pros

- Barcode scanning
- Multi-location sync
- Vendor management
- Price labeling

👎 Cons

- None so far

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Robert Thompson 🌱
1w ago
★★★★★

Exceeded expectations

If you're on the fence about Paladin, just do it. We were hesitant at first but the layaway feature and customer database won us over.

👍 Pros

- Customer tracking
- Multi-location sync
- Purchase orders
- Good support
- Quick setup

👎 Cons

- None so far

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Chris Green 👑
2w ago
★★★★☆

Mostly satisfied

Great layaway feature, decent e-commerce integration. Support could be faster but they do resolve issues. Good value for a convenience store.

👍 Pros

- Inventory management
- Customer tracking
- Modern interface

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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Scott Adams 👑
2w ago
★★★★☆

Good POS, room to improve

Happy with our purchase. Paladin runs our liquor store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Loyalty rewards
- Sales analytics
- Discount scheduling
- Affordable

👎 Cons

- Setup took longer than expected

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Ruth Powell 👑
2w ago
★★★☆☆

Some pros, some cons

Functional but underwhelming. employee management sold us on Paladin but the reality of reports showing incorrect data wasn't mentioned in sales.

👍 Pros

- Inventory management
- Price labeling

👎 Cons

- The mobile app needs work
- The learning curve was steep

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George Clark 👑
2w ago
★★★★☆

Works great for us

Happy with our purchase. Paladin runs our smoke shop smoothly. The employee management took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Employee management
- Affordable
- Quick setup

👎 Cons

- Reporting could be more detailed

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Tyler King 👑
2w ago
★★★★★

Game changer for us

Family grocery store for 30 years. Paladin modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Employee management
- Sales analytics
- Matrix inventory
- Affordable

👎 Cons

- None so far

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Dorothy Perry 👑
3w ago
★★★★★

Worth every penny

Quick service, reliable hardware, excellent purchase orders. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Barcode scanning
- Returns processing
- Stock alerts
- Vendor management
- Good support

👎 Cons

- None so far

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✓ Would recommend