📊 Rating Breakdown

5 stars
18
4 stars
21
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (53)

Kimberly Watson 👑
Jul 17, 2025
★★★★★

Love this system

Hands down the best POS for restaurant. We've tried Square and Toast before settling on Ordyx. Much better fit for our needs.

👍 Pros

- Happy hour pricing
- Delivery integration
- Modifier handling
- Reliable

👎 Cons

- None so far

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Nicole Young 👑
Jul 2, 2025
★★★★★

Highly recommend Ordyx

Family bistro for 30 years. Ordyx modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Real-time reporting
- Delivery integration
- Tableside ordering
- Quick setup

👎 Cons

- None so far

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Kimberly Anderson 👑
Jul 2, 2025
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Ordyx handles our cafe well. tip management is a highlight.

👍 Pros

- Reservation system
- Happy hour pricing
- Mobile ordering
- Guest profiles
- Good support

👎 Cons

- Offline mode is limited
- Receipt customization is basic

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Sandra Taylor 👑
Jun 6, 2025
★★★★★

Highly recommend Ordyx

Our restaurant does 200+ transactions daily. Ordyx never skips a beat. tip management saves us hours every week.

👍 Pros

- Kitchen display system
- Inventory tracking
- Reliable

👎 Cons

- None so far

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Jonathan Park 👑
May 19, 2025
★★☆☆☆

Disappointed

Regret switching to Ordyx. The reservation system looked great but inventory sync issues between locations has made daily operations difficult.

👍 Pros

- Kitchen display system
- Staff scheduling
- Tableside ordering

👎 Cons

- Customer support hours are limited
- Credit card processing failures
- Reports showing incorrect data
- Payment terminal disconnects

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Stephanie Hill 👑
Apr 21, 2025
★★★☆☆

Mixed feelings

It works, but that's about it. online ordering integration is decent. We expected more from mobile ordering based on the demos.

👍 Pros

- Menu customization
- Loyalty program
- Good support

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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Jason Baker 👑
Apr 11, 2025
★★★★★

Best decision for our business

Switched from Lightspeed to Ordyx last year. Best decision we made. staff scheduling and real-time reporting have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Staff scheduling
- Happy hour pricing
- Guest profiles

👎 Cons

- None so far

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Susan Wallace 👑
Apr 1, 2025
★★★☆☆

Decent but frustrating

Middle of the road. Ordyx works for basic sports bar needs. If you need advanced tip management, look elsewhere.

👍 Pros

- Waitlist management
- Affordable

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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Kyle Thomas 👑
Mar 11, 2025
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Ordyx. The kitchen display system alone was worth the switch.

👍 Pros

- Reservation system
- Happy hour pricing
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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Kimberly Watson 👑
Mar 11, 2025
★☆☆☆☆

Avoid at all costs

Do not buy. reports showing incorrect data crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Split check feature
- Inventory tracking

👎 Cons

- Reporting could be more detailed
- Integration options are limited
- Reports showing incorrect data
- Printer connectivity problems
- Integration failures with third-party apps

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✓ Would recommend