📊 Rating Breakdown

5 stars
18
4 stars
21
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (53)

Frances Russell 👑
Oct 28, 2025
★★☆☆☆

Would not recommend

Save yourself the trouble. Ordyx has potential but credit card processing failures and poor support make it not worth it.

👍 Pros

- Happy hour pricing
- Mobile ordering
- Good support

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Inventory sync issues between locations
- Printer connectivity problems

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Dennis Brown 👑
Oct 11, 2025
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in tip management. Still working out some kinks with the learning curve was steep.

👍 Pros

- Inventory tracking
- Staff scheduling
- Happy hour pricing
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

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Nancy Peterson 👑
Oct 2, 2025
★★★★☆

Works great for us

Happy with our purchase. Ordyx runs our brewery smoothly. The table management took some getting used to but works well now.

👍 Pros

- Table management
- Online ordering integration
- Staff scheduling
- Guest profiles
- Good support

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Integration options are limited

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Sharon Rivera 👑
Sep 26, 2025
★★☆☆☆

Expected more

Save yourself the trouble. Ordyx has potential but login issues for staff and poor support make it not worth it.

👍 Pros

- Loyalty program

👎 Cons

- The learning curve was steep
- Integration options are limited
- Slow transaction processing
- Data loss after updates
- Login issues for staff

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Sean Stewart 👑
Sep 10, 2025
★★★★★

Outstanding product

Implemented Ordyx across all 3 locations. Consistent performance and the split check feature makes multi-store management easy.

👍 Pros

- Online ordering integration
- Staff scheduling
- Quick setup

👎 Cons

- None so far

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Carlos Hall 👑
Sep 10, 2025
★★★★☆

Mostly satisfied

Good system, good support. The reservation system is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Table management
- Staff scheduling
- Delivery integration
- Tableside ordering
- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Offline mode is limited

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Dennis Davis 👑
Sep 4, 2025
★★★★☆

Does the job well

Happy with our purchase. Ordyx runs our fast casual spot smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Kitchen display system
- Split check feature
- Kitchen printer routing
- Course firing
- Guest profiles

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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Justin Young 👑
Aug 28, 2025
★★★★☆

Does the job well

We've been on Ordyx for 16 months. Does everything we need. table management is great, wish the setup took longer than expected was better.

👍 Pros

- Reservation system
- Tableside ordering
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Integration options are limited

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Frank Walker 👑
Jul 25, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Ordyx handles our cafe well. tip management is a highlight.

👍 Pros

- Menu customization
- Inventory tracking
- Loyalty program

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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Heather Kelly 👑
Jul 25, 2025
★★★☆☆

Has potential

We use Ordyx for our sushi restaurant. online ordering integration is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Split check feature
- Kitchen printer routing
- Quick setup

👎 Cons

- Some features require add-ons

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✓ Would recommend