📊 Rating Breakdown

5 stars
18
4 stars
21
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (53)

Adam Young 👑
2d ago
★☆☆☆☆

Avoid at all costs

Worst POS decision we made. inventory sync issues between locations constantly. The inventory tracking they advertise? Doesn't work half the time.

👍 Pros

- Kitchen display system
- Good support

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic
- Slow transaction processing
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Jennifer Wright 👑
4d ago
★★★★★

Best decision for our business

The table management feature alone pays for itself. Add in modifier handling and it's a no-brainer for any sports bar.

👍 Pros

- Reservation system
- Staff scheduling
- Delivery integration
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
George Ramos 👑
1w ago
★★★★★

Love this system

Family coffee shop for 30 years. Ordyx modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Guest profiles
- Easy to use
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Tiffany Ross 👑
1w ago
★★★★☆

Great system with minor issues

Happy with our purchase. Ordyx runs our bistro smoothly. The online ordering integration took some getting used to but works well now.

👍 Pros

- Kitchen display system
- Real-time reporting
- Tableside ordering
- Kitchen printer routing

👎 Cons

- Setup took longer than expected
- Some features require add-ons

Was this helpful?
✓ Would recommend
Eugene Bennett 👑
1w ago
★★☆☆☆

Not as advertised

Save yourself the trouble. Ordyx has potential but system crashes during peak hours and poor support make it not worth it.

👍 Pros

- Modern interface

👎 Cons

- Hardware is a bit pricey
- Inventory sync issues between locations
- Slow transaction processing
- Integration failures with third-party apps
- Login issues for staff

Was this helpful?
✓ Would recommend
Scott Patterson 👑
2w ago
★★★☆☆

Not bad, not great

Decent system with some frustrating limitations. online ordering integration is good. credit card processing failures makes me hesitant to fully recommend.

👍 Pros

- Delivery integration

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend
Joyce Ross 👑
2w ago
★★★☆☆

Room for improvement

Three stars because it's neither great nor terrible. Ordyx handles transactions fine but login issues for staff is a real problem.

👍 Pros

- Waitlist management

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Steve Park ⭐
3w ago
★★★★☆

Does the job well

Four months in and Ordyx is working well. Staff trained quickly on the inventory tracking. Wish reporting could be more detailed was included.

👍 Pros

- Table management
- Menu customization
- Real-time reporting
- Course firing
- Good support

👎 Cons

- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Henry Russell 👑
Oct 28, 2025
★★★★★

Best decision for our business

The split check feature feature alone pays for itself. Add in guest profiles and it's a no-brainer for any bar.

👍 Pros

- Real-time reporting
- Delivery integration
- Guest profiles

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Brittany Kim 👑
Oct 28, 2025
★★★★☆

Good value for money

Four months in and Ordyx is working well. Staff trained quickly on the reservation system. Wish reporting could be more detailed was included.

👍 Pros

- Inventory tracking
- Real-time reporting
- Quick setup

👎 Cons

- The learning curve was steep
- Integration options are limited

Was this helpful?
✓ Would recommend