📊 Rating Breakdown

5 stars
26
4 stars
19
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (53)

Brittany Moore 👑
Apr 8, 2024
★★★☆☆

It's okay

Average POS system. Does the basics fine. happy hour pricing works well but payment terminal disconnects has been frustrating. Considering options.

👍 Pros

- Reservation system

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Rebecca Powell 👑
Mar 23, 2024
★★★★★

Excellent POS system!

Family diner for 30 years. Ordermark modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Tip management
- Mobile ordering
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Scott Reed 👑
Mar 23, 2024
★★★★★

Finally found the right POS

Implemented Ordermark across all 6 locations. Consistent performance and the tip management makes multi-store management easy.

👍 Pros

- Tip management
- Split check feature
- Loyalty program
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Jonathan Park 👑
Feb 1, 2024
★★★★★

Excellent POS system!

Been using Ordermark for 14 months now and couldn't be happier. The split check feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Mobile ordering
- Tableside ordering
- Kitchen printer routing
- Easy to use
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Harold Nguyen 👑
Oct 18, 2023
★☆☆☆☆

Terrible experience

Terrible experience. System down more than it's up. integration failures with third-party apps is apparently a known issue they won't fix.

👍 Pros

- Tip management
- Staff scheduling
- Happy hour pricing

👎 Cons

- Hardware is a bit pricey
- System crashes during peak hours
- Inventory sync issues between locations
- Payment terminal disconnects

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✓ Would recommend
Jennifer Walsh ⭐
Oct 18, 2023
★★★★★

Outstanding product

Owner of bar here. Ordermark has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Menu customization
- Split check feature
- Delivery integration
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Diane Green 👑
Sep 11, 2023
★★★☆☆

It's okay

It works, but that's about it. menu customization is decent. We expected more from delivery integration based on the demos.

👍 Pros

- Menu customization
- Tableside ordering
- Good support

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Kimberly Lewis 👑
Aug 4, 2023
★★★★★

Perfect for our needs

Quick service, reliable hardware, excellent inventory tracking. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Delivery integration

👎 Cons

- None so far

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✓ Would recommend
Jessica Campbell 👑
Aug 4, 2023
★★★★☆

Solid choice overall

Good POS for the price. inventory tracking is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Reservation system
- Guest profiles
- Good support

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Rebecca Perry 👑
May 17, 2023
★★★★★

Finally found the right POS

If you're on the fence about Ordermark, just do it. We were hesitant at first but the tip management and course firing won us over.

👍 Pros

- Online ordering integration
- Menu customization
- Tableside ordering
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend