📊 Rating Breakdown

5 stars
26
4 stars
19
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (53)

Tom Barnes 👑
Oct 30, 2024
★★★★☆

Solid choice overall

Does what it promises. The reservation system is particularly useful for our fine dining establishment. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Staff scheduling
- Delivery integration
- Affordable

👎 Cons

- The learning curve was steep

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✓ Would recommend
Paul Mitchell ⭐
Aug 23, 2024
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with Ordermark. The kitchen display system alone was worth the switch.

👍 Pros

- Tip management
- Good support
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Jessica Price 👑
Jul 25, 2024
★★☆☆☆

Frustrating experience

Looking to switch away from Ordermark. payment terminal disconnects happens weekly. split check feature is okay but not worth the hassle.

👍 Pros

- Kitchen display system
- Good support

👎 Cons

- Setup took longer than expected
- Slow transaction processing
- Data loss after updates

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✓ Would recommend
Emily Rodriguez 👑
Jun 25, 2024
★★★★☆

Good value for money

Good system, good support. The tip management is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Menu customization
- Reservation system
- Easy to use

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Sharon Richardson 👑
May 26, 2024
★★★★★

Finally found the right POS

The reservation system feature alone pays for itself. Add in mobile ordering and it's a no-brainer for any cafe.

👍 Pros

- Menu customization
- Split check feature
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Raymond Miller 👑
May 26, 2024
★★★★☆

Good POS, room to improve

Solid POS system. reservation system is excellent, modifier handling could use some improvement. Still recommend for bistro.

👍 Pros

- Kitchen display system
- Split check feature
- Inventory tracking

👎 Cons

- The mobile app needs work

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✓ Would recommend
Amy Powell 👑
May 26, 2024
★★★☆☆

It's okay

We use Ordermark for our bakery. online ordering integration is useful. However, reports showing incorrect data has caused headaches. Looking at alternatives.

👍 Pros

- Loyalty program

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Amanda Foster ⭐
Apr 24, 2024
★★★★★

Game changer for us

Quick service, reliable hardware, excellent staff scheduling. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Staff scheduling
- Mobile ordering
- Tableside ordering
- Waitlist management
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Jonathan Taylor 👑
Apr 24, 2024
★★★★☆

Recommended with caveats

Good system, good support. The online ordering integration is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Reservation system
- Course firing
- Guest profiles

👎 Cons

- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Marie Foster 👑
Apr 8, 2024
★★★★★

Exceeded expectations

Switched from another POS to Ordermark last year. Best decision we made. menu customization and mobile ordering have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Tip management
- Inventory tracking

👎 Cons

- None so far

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✓ Would recommend