📊 Rating Breakdown

5 stars
26
4 stars
19
3 stars
5
2 stars
2
1 stars
1

📝 User Reviews (53)

Nicole Young 👑
Sep 10, 2025
★★★★★

Outstanding product

Switched from Square to Ordermark last year. Best decision we made. menu customization and kitchen printer routing have streamlined our entire operation.

👍 Pros

- Loyalty program
- Delivery integration
- Easy to use
- Reliable
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Chris Wood 👑
Aug 22, 2025
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but online ordering integration and guest profiles work exactly as advertised.

👍 Pros

- Online ordering integration
- Menu customization
- Loyalty program
- Tableside ordering
- Course firing

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Integration options are limited

Was this helpful?
✓ Would recommend
Heather Brooks 👑
Aug 8, 2025
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in menu customization. Still working out some kinks with integration options are limited.

👍 Pros

- Loyalty program
- Modifier handling
- Guest profiles
- Good support

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Paul Graham 👑
Aug 1, 2025
★★★★★

Excellent POS system!

Implemented Ordermark across all 5 locations. Consistent performance and the tip management makes multi-store management easy.

👍 Pros

- Menu customization
- Inventory tracking
- Tableside ordering
- Kitchen printer routing
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amanda Wright 👑
Aug 1, 2025
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Ordermark handles our taco shop well. table management is a highlight.

👍 Pros

- Kitchen display system
- Mobile ordering
- Loyalty program

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Tiffany Wright 👑
Jul 2, 2025
★★★★☆

Great system with minor issues

Reliable and straightforward. Not the flashiest POS but split check feature and guest profiles work exactly as advertised.

👍 Pros

- Reservation system
- Mobile ordering
- Waitlist management
- Affordable

👎 Cons

- Some features require add-ons

Was this helpful?
✓ Would recommend
Raymond Chen 👑
Jun 6, 2025
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent table management. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Menu customization
- Reservation system
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Chris Johnson 👑
May 28, 2025
★★★☆☆

Has potential

Mixed feelings about Ordermark. The reservation system is great but we've had issues with printer connectivity problems. Support helped eventually.

👍 Pros

- Table management
- Reservation system
- Kitchen printer routing

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Stephanie Hill 👑
May 28, 2025
★★★★★

Game changer for us

Five stars because they earned it. Been with Ordermark for 4 years. Every update makes the system better.

👍 Pros

- Table management
- Happy hour pricing
- Kitchen printer routing
- Waitlist management
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jack Henderson 👑
May 10, 2025
★★★★☆

Happy with Ordermark

Great reservation system, decent course firing. Support could be faster but they do resolve issues. Good value for a sports bar.

👍 Pros

- Menu customization
- Tip management
- Delivery integration
- Good support
- Reliable

👎 Cons

- The learning curve was steep
- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend