📊 Rating Breakdown

5 stars
44
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (90)

Gregory Bailey 👑
Feb 1, 2024
★★☆☆☆

Frustrating experience

Two stars because it occasionally works. login issues for staff is a constant battle. Support takes days to respond.

👍 Pros

- Purchase orders
- Employee management

👎 Cons

- The mobile app needs work
- Data loss after updates
- Login issues for staff

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Rachel Rivera 👑
Jan 15, 2024
★★★★☆

Solid choice overall

Happy with our purchase. Oracle MICROS runs our grocery store smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Customer tracking
- Sales analytics
- Discount scheduling
- Easy to use
- Modern interface

👎 Cons

- Receipt customization is basic

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Brittany Moore 👑
Dec 11, 2023
★★★★★

Outstanding product

Quick service, reliable hardware, excellent multi-location sync. What more could you ask for? Been a customer for 3 years.

👍 Pros

- Vendor management
- Commission tracking
- Affordable

👎 Cons

- None so far

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Brittany Kim 👑
Dec 11, 2023
★★★★★

Game changer for us

We run a busy bookstore and Oracle MICROS handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Layaway feature
- Returns processing
- Sales analytics
- Good support
- Modern interface

👎 Cons

- None so far

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Eric White 👑
Dec 11, 2023
★★★★★

Love this system

Implemented Oracle MICROS across all 6 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Employee management
- Loyalty rewards
- Commission tracking

👎 Cons

- None so far

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Jennifer Wright 👑
Nov 23, 2023
★★★★★

Perfect for our needs

Third POS system we've tried. Finally found the right one with Oracle MICROS. The layaway feature alone was worth the switch.

👍 Pros

- Barcode scanning
- Loyalty rewards
- Quick setup

👎 Cons

- None so far

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Nancy Sanders 👑
Nov 23, 2023
★★★☆☆

Average experience

Functional but underwhelming. employee management sold us on Oracle MICROS but the reality of printer connectivity problems wasn't mentioned in sales.

👍 Pros

- Time clock
- Easy to use
- Modern interface

👎 Cons

- Customer support hours are limited

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Ashley Graham 👑
Oct 18, 2023
★★★★★

Game changer for us

Implemented Oracle MICROS across all 8 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Employee management
- Gift card system
- Sales analytics
- Customer database

👎 Cons

- None so far

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Kyle Thomas 👑
Oct 18, 2023
★★★★★

Excellent POS system!

Five stars because they earned it. Been with Oracle MICROS for 3 years. Every update makes the system better.

👍 Pros

- Purchase orders
- Stock alerts
- E-commerce integration
- Loyalty rewards
- Sales analytics

👎 Cons

- None so far

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George Ramos 👑
Oct 18, 2023
★★★★☆

Works great for us

Does what it promises. The layaway feature is particularly useful for our pet store. Minor gripes but overall satisfied.

👍 Pros

- Inventory management
- Employee management
- Layaway feature
- Time clock
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend